Penmaen Software - Order Form (signed)
Documentexecuted Penmaen Software · order form · executed · 30 Jun 2025
Executed order form for Growth tier, signed 30 Jun 2025, term 25 Jul 2025 to 24 Jul 2026. Availability 99.5%, P1 first response 1 business hour. Annual recurring charge £48k, no discount.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for Growth tier, signed 30 Jun 2025, term 25 Jul 2025 to 24 Jul 2026. Availability 99.5%, P1 first response 1 business hour. Annual recurring charge £48k, no discount.
What it is: an executed order form under the master services agreement, signed by Tom Ashdown for BG-Demo and an authorised signatory for Penmaen Software on 30 Jun 2025. It states it "replaces any earlier draft or quotation for the same term".
Commits: Growth tier with 40 licensed users, billed "Annual, in advance" with payment "30 days from invoice". Lines are £44k for Growth and £4,500 for additional 5 connectors, totalling £48k.
Unusual: the Growth service credit is "10% of one month's fee for each month with an availability breach", on an availability-only basis. Data freshness is not credited.
Not settled: the term ended 24 Jul 2026, before the as-of date. The document does not state a renewal clause, auto-renewal or notice period, and does not show what has happened since. The signatory is not named.
As found in this document
As at Fri 9 Oct 2026- Date end24 Jul 2026Source: the AI read of this record
- Date signed30 Jun 2025Source: the AI read of this record
- Date start25 Jul 2025Source: the AI read of this record
- Price£48,500Source: the AI read of this record
- TierGrowthSource: the AI read of this record
- Licensed users40Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's fee for each month with an availability breachSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
- First annual invoiceraised on the start date, 25 Jul 2025Source: the AI read of this record
- Annual recurring charge£48,500Source: the AI read of this record
- Changes to users or connectorsagreed in writing and priced from the same unit pricesSource: the AI read of this record
The document
Body
Penmaen Software - Order Form (signed)
Status: Executed Signed: 30 Jun 2025
1. Parties
| Supplier | BG-Demo, London |
| Customer | Penmaen Software, Cardiff |
| BG-Demo account owner | Tom Ashdown |
| BG-Demo customer success manager | Marcus Bell |
This order form is placed under the master services agreement between the parties and forms part of it.
2. Subscription term
| Tier | Growth |
| Start date | 25 Jul 2025 |
| End date | 24 Jul 2026 |
| Licensed users | 40 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass – Growth | 1 | £44k | 0% | £44k | Yes |
| ADD-CONNECTORS-5 | Additional 5 connectors | 1 | £4,500 | 0% | £4,500 | Yes |
4. Commercial summary
| Annual recurring charge | £48k |
| Total contract value | £48k |
| Discount applied | None |
Read the whole document (2,311 characters)
Both lines recur each year. There is no one-off implementation fee on this order form. Amounts are in pounds sterling and exclude VAT where VAT applies.
5. Service levels
The following service levels apply for the term of this order form.
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for each month with an availability breach |
| Credit basis | Availability only |
Service credits are given for availability. Data freshness is not a credited measure under the Growth tier.
6. Billing
- The first annual invoice is raised on the start date, 25 Jul 2025.
- Invoices are payable within 30 days.
- Any change to users or connectors during the term is agreed in writing and priced from the same unit prices.
7. Entire agreement
This executed order form sets out the contracted price and terms for the term above. It replaces any earlier draft or quotation for the same term.
8. Signatures
| For BG-Demo | For Penmaen Software | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Penmaen Software |
| Date | 30 Jun 2025 | 30 Jun 2025 |
Unusual terms
As at Fri 9 Oct 2026- Additional 5 connectors add-on at £4,500
- No one-off implementation fee
- Credit for availability only, not freshness