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Penmaen Software - Proposal v1

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Penmaen Software logo Penmaen Software · proposal · draft · 5 Jun 2024

Draft first proposal dated 5 Jun 2024 for the Growth tier at £40k a year, with a first-year deal amount of £52k including implementation. It is unpriced-final: Tom is to confirm all prices, and four open points remain.

What it says

What this says

As at Fri 9 Oct 2026

Draft first proposal dated 5 Jun 2024 for the Growth tier at £40k a year, with a first-year deal amount of £52k including implementation. It is unpriced-final: Tom is to confirm all prices, and four open points remain.

What it is: a first-draft proposal from Tom Ashdown, Account Executive, to Penmaen Software, marked "Status: Draft". It proposes the Growth tier built inside Penmaen Software's own Snowflake account.

Commits: nothing binding. It states a Growth subscription of £40k annual, in advance, and a total deal amount of £52k for the first year including implementation. No service levels, connector dates or payment terms are stated.

Unusual: the £52k is a first-year total, not the subscription price, and the document says so. The £40k sits below the v1 Growth list price in the company brief, which the document does not explain.

Not settled: "The exact list of sources to connect at the start", who will own the brain day to day, any first-term discount and the go-live date. It also says "Tom to confirm all prices before this goes to Penmaen Software". It is not an order form and does not show what was signed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Price£39,600Source: the AI read of this record
  • Growth subscription£39,600 annual, in advanceSource: the AI read of this record
  • Total deal amount (first year, including implementation)£51,600Source: the AI read of this record
  • ImplementationIncluded in the deal amount belowSource: the AI read of this record

The document

Body

Penmaen Software - Proposal v1

Status: Draft

Prepared for Penmaen Software by Tom Ashdown, Account Executive, BG-Demo

Date: 5 Jun 2024

Context

Penmaen Software, based in Cardiff, supplies booking and membership software to gyms and leisure centres. Its customer success team needs a single place to read tickets, renewals and product usage for each leisure operator, without reconciling exports from several systems by hand.

This draft sets out how BG-Demo would meet that need with B-Glass, built and run inside Penmaen Software's own Snowflake account.

What we propose

The Growth tier, which is designed for several teams working from the same data. In outline:

  • Connect the helpdesk, the CRM, the finance system and product usage data to the brain.
  • Give customer success a view per leisure operator covering tickets, renewal dates and usage.
  • Pages, chat and search across all connected sources, so a question about an operator can be asked in plain English.
  • The dashboards builder, so the team can build and keep its own operator views.
  • Quarterly business reviews with the BG-Demo customer success manager, Marcus Bell.

Pricing

Read the whole document (2,461 characters)
ItemAmount
Growth subscription, annual, in advance£40k
One-off fixed-fee implementationIncluded in the deal amount below
Total deal amount (first year, including implementation)£52k

The deal amount is the total value of the first year including the one-off implementation fee. The annual subscription price on its own is £40k.

Delivery approach

  • Discovery with the customer success lead to agree which operator questions matter most.
  • Connector set-up, starting with the sources that answer those questions.
  • A demo on Penmaen Software's own data before anything is signed off.
  • Handover to customer success, with Marcus Bell as the ongoing contact.

Open points

This is a first draft and the following are still to be agreed:

  • The exact list of sources to connect at the start.
  • Who at Penmaen Software will own the brain day to day.
  • Whether any discount applies to the first term.
  • The target go-live date.

Next steps

  • Tom to confirm all prices before this goes to Penmaen Software.
  • Review the open points above with the customer success lead.
  • Agree a date for the demo on Penmaen Software's data.
  • Issue the final proposal, followed by the order form under the MSA.

Tom Ashdown Account Executive, BG-Demo

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • First-year deal amount includes implementation
  • Draft: prices not yet confirmed

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

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