Brimscombe Energy - Order Form (signed)
Documentexecuted Brimscombe Energy · order_form · executed · 2025-12-19
Executed order form signed 19 Dec 2025 for the Enterprise tier, one year from 10 Jan 2026 to 9 Jan 2027. Annual recurring charge £120k, availability 99.9%, P1 first response 30 minutes, billed quarterly.
What it says
What this says
Current to 13 Oct 26Executed order form signed 19 Dec 2025 for the Enterprise tier, one year from 10 Jan 2026 to 9 Jan 2027. Annual recurring charge £120k, availability 99.9%, P1 first response 30 minutes, billed quarterly.
What it is: an executed order form under the Master Services Agreement, signed by Tom Ashdown for BB-Demo and an unnamed authorised signatory for Brimscombe Energy on 19 Dec 2025. It states that it applies over any earlier draft, proposal or CRM record.
Commits: Enterprise at £110k plus three packs of additional 10 users at £3,500 each, giving 180 licensed users. Billing is quarterly, "30 days from the date of invoice", with no discount on either line.
Unusual: service credits cover "Availability and data freshness", at 10% of one month's fee for each month with a breach. This is standard Enterprise, and credits are one-off adjustments that do not change the annual charge.
Not settled: the signatory is not named or given a role. No implementation fee or connector pack is ordered, and renewal terms beyond the end date of 9 Jan 2027 are not stated.
As found in this document
Current to 9 Oct 26- Date end9 Jan 2027Source: object_read:doc_154_014
- Date renewal9 Jan 2027Source: object_read:doc_154_014
- Date signed19 Dec 2025Source: object_read:doc_154_014
- Date start10 Jan 2026Source: object_read:doc_154_014
- Price£120,500Source: object_read:doc_154_014
- Availability99.9%Source: object_read:doc_154_014
- P1 first response30 minutesSource: object_read:doc_154_014
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_154_014
- Service credit10% of one month's fee for each month in which a breach occurs10% of one month's fee for each month in which a breach occurs · Source: object_read:doc_154_014
- Service credit basisAvailability and data freshnessSource: object_read:doc_154_014
- Annual recurring charge£120,500Source: object_read:doc_154_014
- Billing frequencyquarterly, in four equal instalmentsquarterly, in four equal instalments · Source: object_read:doc_154_014
- Payment terms30 days from the date of invoiceSource: object_read:doc_154_014
- Licensed users180Source: object_read:doc_154_014
The document
Body
Brimscombe Energy - Order Form (signed)
Status: Executed Version: 1 Signed: 19 Dec 2025
This order form is made under the Master Services Agreement in force between BB-Demo and Brimscombe Energy. It records the subscription, the add-ons, the term, the billing arrangements and the service levels the parties have agreed. Where this executed order form differs from any earlier draft, proposal or CRM record, this order form applies.
Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo | Brimscombe Energy |
| Location | London | Gloucester |
| Industry | Data services | Energy supply |
| Account owner | Tom Ashdown, Account Executive | Authorised signatory (see signature block) |
| Customer success | Daniel Okafor, Customer Success Manager | Key-account, collections and complaints teams |
Subscription tier
The Customer subscribes to the Enterprise tier of the company brain, run inside the Customer's own Snowflake account. Enterprise is designed for company-wide use and regulated buyers, and includes SSO and SCIM, an executive sponsor, and the Enterprise connector allowance.
Order lines
Read the whole document (5,016 characters)
| SKU | Description | Quantity | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | Company Brain – Enterprise | 1 | £110k | 0% | £110k | Yes, annual |
| ADD-USERS-10 | Additional 10 users | 3 | £3,500 | 0% | £10k | Yes, annual |
Totals
| Item | Amount |
|---|---|
| Enterprise subscription (annual) | £110k |
| Additional user packs (annual) | £10k |
| Annual recurring charge | £120k |
| Total contract value for the term | £120k |
No discount applies to either line. All amounts are in pounds sterling and exclude any tax that applies.
Licensed users
The Enterprise tier includes its standard user allowance. The three packs of additional 10 users above bring the Customer's licensed users to 180 in total. Use above 180 licensed users may be added by agreement as further packs of additional 10 users at the unit price in the table above, for the remainder of the term.
Term
| Start date | 10 Jan 2026 |
| End date | 9 Jan 2027 |
| Length | One year |
The subscription runs for the term above. The Customer success manager will contact the Customer ahead of the end date to open the renewal conversation, in line with the notice arrangements of the Master Services Agreement.
Billing and payment
- Billing frequency: quarterly. The annual recurring charge is invoiced in four equal instalments across the term.
- Payment terms: 30 days from the date of invoice.
- Invoicing currency: GBP.
- Invoices are raised by BB-Demo's finance team and sent to the Customer's finance contact.
Service levels
The following service levels apply to the Enterprise tier for the term of this order form.
| Measure | Commitment |
|---|---|
| Availability | 99.9% |
| P1 first response | 30 minutes |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit basis | Availability and data freshness |
| Service credit | 10% of one month's fee for each month in which a breach occurs |
How service credits work
- Availability and freshness are measured separately. A brain that answered on stale data was available, but it has still missed the freshness commitment.
- Because the Enterprise tier is credited for both availability and data freshness, a breach of either commitment in a month earns the service credit for that month.
- A service credit is a one-off adjustment to a later invoice. It does not change the annual recurring charge.
Implementation and connectors
This order form covers the subscription and the additional user packs only. No implementation fee or additional connector pack is ordered under it.
Changes to this order form
Any change to the lines, the term, the billing arrangements or the service levels must be recorded in a written amendment signed by both parties. Until then, this executed order form is the reference for the contracted price and terms of the Customer's account.
Summary of key terms
| Term | Agreed |
|---|---|
| Tier | Enterprise |
| Licensed users | 180 |
| Annual recurring charge | £120k |
| Total contract value | £120k |
| Start | 10 Jan 2026 |
| End | 9 Jan 2027 |
| Billing | Quarterly |
| Payment terms | 30 days |
| Availability | 99.9% |
| P1 first response | 30 minutes |
| Service credit | 10% of one month's fee per month with a breach, for availability and freshness |
Signatures
Signed for and on behalf of each party by its authorised signatory, on 19 Dec 2025.
| For BB-Demo | For Brimscombe Energy | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Brimscombe Energy |
| Date signed | 19 Dec 2025 | 19 Dec 2025 |
| Signature | Signed | Signed |
Customer success contact for the term: Daniel Okafor, Customer Success Manager, BB-Demo.
Unusual terms
Current to 9 Oct 26- Service credit covers data freshness as well as availability
- Additional user packs bring licensed users to 180