Fosdyke Packaging / BB-Demo – Proposal
Callcompleted
Fosdyke Packaging: documents · 2025-09-30 14:15
Tom Ashdown walked Sam Entwistle and Beth Varley through a Starter proposal: twenty-eight thousand pounds all-in for year one, then £19,500 a year. They said they would review it and come back; no commitment was given.
What was said
What this says
Current to 11 Oct 26Tom Ashdown walked Sam Entwistle and Beth Varley through a Starter proposal: twenty-eight thousand pounds all-in for year one, then £19,500 a year. They said they would review it and come back; no commitment was given.
What happened: Tom set out Starter at twenty-eight thousand pounds all-in for year one, then £19,500 a year, with 15 users, 4 connectors and a four-week implementation.
Customer view: Beth Varley, the Finance Director, checked what year one included and asked about adding users. She closed with "Looks good", but Sam Entwistle only said they would have a look and get back.
Commercial: Extra users are a separate add-on, priced per additional ten users, to be discussed at renewal or when needed. Tom suggested about two weeks to review.
Watch: Nothing was signed and no order form was issued on this call, so this stays an open proposal.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to follow up on the proposal once the customer's review of about two weeks is up.
- Sam Entwistle and Beth Varley to review the proposal and send questions or changes.
Risks
Current to 9 Oct 26- The customer only agreed to review the proposal, so there is no signature date or commitment.
- The connector scope depends on a helpdesk system the customer may not have.
Opportunities
Current to 9 Oct 26- Additional ten-user packs are available as an add-on once the 15 included users are used.
- A signed Starter order form would start the four-week implementation.
Transcript
Tom Ashdown NoneSam, Beth, thanks for the time. I've got the proposal ready to walk through with you.
Beth Varley NoneGood. Sam thinks this could be useful, so let's talk through it.- Tom Ashdown NoneRight. Starter is twenty-eight thousand pounds all-in for year one. That's the implementation, setup, training, everything. After that, nineteen thousand five hundred a year.
- Beth Varley NoneSo that's all-in for year one, including your setup fee?
- Tom Ashdown NoneYes. Year one is the all-in. Then it's the annual subscription from year two onwards.
Sam Entwistle NoneAnd we've got how many users and connectors included?- Tom Ashdown NoneFifteen users and four connectors. Salesforce, calls, emails, and a helpdesk if you've got one.
- Beth Varley NoneWhat happens if we want to add more users?
- Tom Ashdown NoneThat's an add-on. Every additional ten users is a separate fee, and we'd discuss that at renewal or whenever you need it.
- Sam Entwistle NoneAnd the implementation timeline?
- Tom Ashdown NoneFour weeks from signature. Week one is kickoff, weeks two and three we connect your systems and start indexing, week four you go live.
- Beth Varley NoneAnd the contract?
- Tom Ashdown NoneStandard MSA with an order form. The order form lays out the scope: which systems we're connecting, who the main contacts are, your go-live date. It's straightforward.
- Beth Varley NoneWhen would we go live?
- Tom Ashdown NoneFour weeks from when you sign. So if you signed today, you'd be live end of October.
- Sam Entwistle NoneWhat about data ownership?
- Tom Ashdown NoneThe brain runs inside your Snowflake. You own the data, you control access, we never see it. Once we've gone live, you own the whole thing.
- Beth Varley NoneAnd if we decide to stop?
- Tom Ashdown NoneData stays with you in Snowflake. There's no lock-in. You just stop using the brain.
- Sam Entwistle NoneOkay. What do you need from us?
- Tom Ashdown NoneSign the MSA and order form. We'll handle everything else: setup, configuration, training. Your main job is to give us access to your systems and a point of contact who can answer questions quickly.
- Beth Varley NoneHow long do we have to review?
- Tom Ashdown NoneNo rush, but we'd like to move. I'd say two weeks to review and get back with any questions or changes.
- Sam Entwistle NoneWe'll have a look and get back to you.
- Tom Ashdown NonePerfect. Once I've got your sign-off, we'll do a kickoff and get started. Any other questions?
- Beth Varley NoneNot from me. Looks good.
- Tom Ashdown NoneCheers, both. Speak soon.