Lindqvarn Retail / B-Brain – Negotiation
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Lindqvarn Retail: documents · 2025-04-23 11:15
Owen Tallis joined to settle terms for the £129k Enterprise deal. Mats Eklund said the figure is above plan and asked for a reduction. Owen offered first-term flexibility only. Signature target is 23 May 2025.
What was said
What this says
Current to 11 Oct 26Owen Tallis joined to settle terms for the £129k Enterprise deal. Mats Eklund said the figure is above plan and asked for a reduction. Owen offered first-term flexibility only. Signature target is 23 May 2025.
What happened: Owen held the total, citing the fixed implementation fee, and offered first-term flexibility only. He said no discount would carry into year two.
Customer view: Mats said the figure is more than the plan assumed and asked for revised numbers in writing. He signs and will reply within a week. Karin said the security review went well.
Commercial: Annika Lund asked for quarterly invoicing, which Owen could not yet promise. Karin asked for the connectors to be named in the order form, which carries a go-live commitment.
Watch: price is the open issue, and the customer expects the year-two position in writing.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown and Owen Tallis send revised numbers and the order form draft by the end of the week.
- Mats Eklund replies on the terms within a week of receiving them.
- Annika Lund sends the contracting entity and supplier details to Tom.
Risks
Current to 9 Oct 26- The CFO says the total is above plan and wants it reduced, so price could stall signature.
- A first-term concession ends at renewal, so year two is a visible step up that Mats has already asked about.
Opportunities
Current to 9 Oct 26- Security review is complete and Mats confirmed he signs, with Karin sponsoring internally.
- Quarterly invoicing on request could ease the payables team's preference for smaller payments.