What happened
What this says
As at Fri 9 Oct 2026Feature request: direct report export to Excel to avoid manual copying. Bethan passed to product team. Indicates workflow optimisation need.
Problem: Manual copy-paste workflow required to export reports; time-consuming when preparing client reports weekly. Handling: Bethan Lister responded after 541 minutes (9 hours) on 4 Jun 2025. Acknowledged the workflow pain and escalated request to the product team for review. Watch: Customer demand for export capability. Indicates interest in workflow optimisation and potential value in Growth tier dashboards builder with export functionality.
Details
Updated 9 Oct 26Prioritylow
Statusclosed
Categoryfeature_request
Channelemail
First response (min)541
CSAT5
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Trail
- Public reply · Daisy Howes 4 Jun 2025 10:03This would save us a lot of time each week when we're preparing reports for clients.
- created · Daisy Howes 4 Jun 2025 14:29It would be really useful if we could export reports to Excel directly. Right now we have to copy the data manually.
- Public reply · Bethan Lister 4 Jun 2025 23:30Thanks for the suggestion, Daisy. This is the kind of feature that would definitely help with workflows. I'll pass it to the product team to review. Thanks, Bethan
- Status change · 9 Jun 2025 23:59
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