Search field not clearing properly
Ticketclosed
Stainmore Haulage · Search field not clearing properly
Shirley Bowman reported that old search terms still filter results after clearing the field on 1 Oct 2024. She noted the behavior is inconsistent. Solved 9 Oct 2024.
What happened
What this says
As at Fri 9 Oct 2026Shirley Bowman reported that old search terms still filter results after clearing the field on 1 Oct 2024. She noted the behavior is inconsistent. Solved 9 Oct 2024.
Problem: Shirley found that cleared search terms sometimes still filtered results. The intermittent nature made diagnosis difficult.
Handling: Bethan asked for specific examples. The ticket was solved on 9 Oct 2024, but the evidence does not show the resolution steps taken.
Watch: First response took 855 minutes (14+ hours). Inconsistent UI bugs can undermine user confidence even when low priority.
Details
Updated 9 Oct 26Trail
created · Shirley Bowman 1 Oct 2024 08:59Hi, when I clear the search field and try a new search, sometimes the old search terms seem to still be filtering results. It's inconsistent.- Public reply · Bethan Lister 1 Oct 2024 23:14Hi Shirley, thanks for reporting this. Just so I've got this right: you clear the field, type a new search, but the old terms are still filtering results. Can you describe exactly when this happens? Thanks, Bethan.
- Public reply · Shirley Bowman 3 Oct 2024 09:04Yes, that's it exactly. I clear the field, type a new search, but it still filters by the old search. It's not every time though, seems random.
- Status change · 13 Oct 2024 23:59