B-Brain
Connor Webb

Question about data export

Ticketclosed

Marsden Vale Recruitment logo Marsden Vale Recruitment · Question about data export

Shannon requested full candidate database export with complete history for system migration backup. Connor provided export instructions. Question resolved in 6 days.

Priority normal

What happened

What this says

Current to 13 Oct 26

Shannon requested full candidate database export with complete history for system migration backup. Connor provided export instructions. Question resolved in 6 days.

Problem: Shannon needed to export complete candidate database including full history before planned system migration.

Handling: Connor Webb explained the search page export function allows selecting 'all records' instead of 'current view' to export complete history. This met the customer's backup requirement.

Watch: Positive signal. Customer treats brain as system of record worthy of backup before major infrastructure changes.

AI · claude-haiku-4-5-20251001 · 13 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)99
CSAT3
Helpdeskmade from

Trail

  1. Shannon Lockwood
    created · Shannon Lockwood 26 Nov 2025 08:50
    Quick question, can I export the full candidate database from the brain with all their history, or does it only export what's visible in the current view? We need to take a backup before a system migration next month.
  2. Connor Webb
    public_reply · Connor Webb 26 Nov 2025 10:29
    Hi Shannon, You can export the full dataset using the export function in the search page: select 'all records' instead of 'current view', and you'll get the complete history for every candidate in the system. That should give you the backup you need for the migration. Thanks, Connor
  3. Connor Webb
    status_change · Connor Webb 2 Dec 2025 11:04
  4. status_change · 6 Dec 2025 23:59
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