How to export search results as CSV

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Ardenmore Pension Administration · How to export search results as CSV

Sukhvinder asked how to export search results to CSV or Excel. Callie showed where the download icon is located in the results table.

Priority normal

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What happened

What this says

As at Fri 9 Oct 2026

Sukhvinder asked how to export search results to CSV or Excel. Callie showed where the download icon is located in the results table.

Problem: Sukhvinder could not find the export feature in the interface and asked for help. Handling: Callie pointed her to the download icon in the top-right corner of the results table and explained CSV and Excel options were available. This was resolved in about 5 days. The ticket reveals a user discovery issue with the export feature.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryhow_to

Channelweb

First response (min)225

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created · Sukhvinder Dhillon 29 Feb 2024 17:21
Hi, I'm trying to help one of the team export some search results from the brain so they can work with the data in a spreadsheet. I've had a look at the interface, but I can't find the export button. There are various buttons in the toolbar, but I'm not sure which one (or if I'm looking in the wrong place). Can you point me to where the export option is? And does it do CSV and Excel?
Public reply · Callie Brennan 29 Feb 2024 21:06
Hi Sukhvinder, good question - it's a bit hidden! When you're looking at search results, there's a download icon in the top-right corner of the results table - looks like a downward-pointing arrow. Click that and you'll get options for CSV or Excel format. If you can't spot it, just let me know and we can go through it together. Thanks, Callie.
Status change · Callie Brennan 5 Mar 2024 14:04
Status change · 9 Mar 2024 23:59

Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help