What happened
What this says
Current to 12 Oct 26Megan Statham asked if dashboards can filter to individual practice locations. Bethan Lister confirmed it is possible using filter widgets and provided help centre reference. Opened 7 Sep 2026, solved 10 Sep 2026.
Problem: Megan needed to understand if the brain could display data filtered by individual practice location rather than showing the whole dental group.
Handling: Bethan Lister confirmed this is a standard feature available through dashboard filter widgets. She referenced the help centre guide and offered further support. First response took 74 minutes.
Watch: This indicates expanding dashboard usage by the customer. The request suggests they are building location-specific views, a positive adoption signal.
Details
Updated 9 Oct 26Trail
- created · Megan Statham 7 Sep 2026 17:20One of our leads asked if we can filter dashboard results to show data for individual practice locations instead of the whole group. Is that possible with the current setup?
- public_reply · Bethan Lister 7 Sep 2026 18:34Hi Megan, yes that's definitely possible. You can add filters to any dashboard using the filter widget. There's a guide in our help centre. Let me know if you get stuck. Thanks, Bethan
- status_change · 14 Sep 2026 23:59