How to export search results

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Grisedale Search & Selection · How to export search results

Customer asked how to export search results from the brain for reporting. Bethan explained the Export button supporting CSV and JSON formats; customer confirmed CSV met their needs.

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What this says

As at Fri 9 Oct 2026

Customer asked how to export search results from the brain for reporting. Bethan explained the Export button supporting CSV and JSON formats; customer confirmed CSV met their needs.

Problem: Nadia needed to export search results for a report. Handling: Bethan Lister directed her to the Export button on the search results page, confirming CSV and JSON format options. Customer confirmed CSV was suitable and marked resolved. This is routine feature guidance with no support issues.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Statusclosed

Categoryhow_to

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First response (min)274

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created · Nadia Bashir 20 Aug 2025 08:34
I need to get our search results exported for a report we're putting together. Are we able to pull the data out of the brain? We'd prefer it in CSV if that's an option.
Public reply · Bethan Lister 20 Aug 2025 13:08
Yes, you can export your search results from the brain. On the search results page, click 'Export' at the top and you'll see the available format options, CSV or JSON. Which would work best for your reporting?
Public reply · Nadia Bashir 22 Aug 2025 15:45
CSV would be perfect for us. That's sorted then, thanks Bethan.
Status change · Bethan Lister 29 Aug 2025 14:18
Status change · 2 Sep 2025 23:59

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help