How to filter incidents by home location?

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Hollowmere Care Group: documents · How to filter incidents by home location?

Shona Barraclough asked how to filter incidents by specific home for compliance checks across 40 managed homes; Bethan Lister confirmed location filter exists.

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What happened

What this says

Current to 11 Oct 26

Shona Barraclough asked how to filter incidents by specific home for compliance checks across 40 managed homes; Bethan Lister confirmed location filter exists.

Problem: Shona Barraclough needed to filter incidents by specific home location for compliance tracking. Handling: Bethan Lister explained the location filter exists in the left sidebar of the Incidents page, allowing selection of one or more homes. Shona confirmed she had spotted the dropdown and was attempting to use it.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryhow_to

Channelweb

First response (min)367

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public_reply · Shona Barraclough 7 May 2026 09:03
Actually, I think I saw a dropdown in the left panel. Let me check that now.
created · Shona Barraclough 7 May 2026 17:48
Hi, I'm trying to find all incidents recorded at a specific home, but I'm not sure how to filter by location in the search. We've got about 40 homes to manage, and I need a way to isolate records for each one when I'm checking compliance. Is there a built-in filter for this? Cheers.
public_reply · Bethan Lister 7 May 2026 23:55
Hi Shona, just so I've got this right, you're after a way to filter incidents by home location? That's definitely there. Look for the location filter in the left sidebar on the Incidents page. It should let you pick one or more homes. Can you try that and tell me what you see?
public_reply · Bethan Lister 8 May 2026 09:05
How did you get on with the filter? Let me know if it's not showing up or if you need any other help. Thanks, Bethan.
status_change · Bethan Lister 11 May 2026 16:50
status_change · 15 May 2026 23:59

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