Who they are
Insight
Current to 11 Oct 26Quality and Compliance Manager at Hollowmere Care Group, based in Leeds. A hands-on user and platform admin whose focus is inspector evidence and compliance checks. Her compliance questions may widen the security review.
Role: Quality and Compliance Manager at Hollowmere Care Group, CRM role user, with a platform account created on 2026-04-01 and admin rights. She took part in the 18 Feb 2026 demo and the 2 Jul 2026 training, and raised one ticket on filtering incidents by home.
Influence: she shapes how the brain is judged on compliance and inspector evidence. The evidence does not show her holding budget or signing authority.
Watch: Josh Fairburn expects she may have more compliance questions during the security review. She also asked about naming individual residents, and Josh is writing up a position with the data protection lead.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hollowmere Care Group | Quality and Compliance Manager | user | shona.barraclough@hollowmere.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+12
- 2 Jul 2026callHollowmere Care Group / BB-Demo – Training
- 7 May 2026ticketHow to filter incidents by home location?
- 19 Feb 2026email_threadThank you for the demo, and next steps
+2
- 18 Feb 2026callHollowmere Care Group / BB-Demo – Demo
+2