How to use filters in search

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Fairhallow Travel: documents · How to use filters in search

Customer unable to find filter option in search; support engineer identified correct location beneath search box.

Priority normal

made from

What happened

What this says

Current to 11 Oct 26

Customer unable to find filter option in search; support engineer identified correct location beneath search box.

Problem: Tariq couldn't locate the filter option in search interface for client data needed for an account review.

Handling: Bethan directed him to the Filters link below the search box, resolving the issue in 6 days.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

AImade from

Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryhow_to

Channelweb

First response (min)360

CSAT5

Helpdeskmade from

Trail

public_reply · Tariq Hussain 17 Jan 2025 10:02
Actually, I think I might have spotted it, is it in the advanced search section? Let me dig into that and come back if I'm stuck.
created · Tariq Hussain 17 Jan 2025 14:59
I'm trying to filter our client data in the search but I can't find where the filter option is. The interface doesn't have an obvious filter button that I can see. I need to pull together some numbers for a client review tomorrow, so any quick help would be great.
public_reply · Bethan Lister 17 Jan 2025 20:59
Hi Tariq, let me help. When you've typed something into the search box, look for the Filters link just below it. That should bring up filter options for the results. Thanks, Bethan
public_reply · Bethan Lister 20 Jan 2025 12:10
Have you had a go? Let me know if you can see the filters or if you need more help.
status_change · Bethan Lister 23 Jan 2025 15:27
status_change · 27 Jan 2025 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help Ask B