Olivia Grant

Adjusting user permissions

Ticketclosed

Quaystead Marine Services: documents logo Quaystead Marine Services: documents · Adjusting user permissions

Emma asked how to restrict a team member's access to only contracts data after moving departments. Olivia explained the Users page permission controls.

Priority low

What happened

What this says

Current to 11 Oct 26

Emma asked how to restrict a team member's access to only contracts data after moving departments. Olivia explained the Users page permission controls.

Problem: Emma needed to change permissions for a departing team member. Handling: Olivia provided clear instructions on editing user permissions via the Settings Users page. Solved after 8 days. Routine how-to question.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelweb
First response (min)146
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  1. Emma Haworth
    created · Emma Haworth 19 May 2026 16:21
    One of our team members moved to a different department. Can we change her permissions so she only sees the contracts data, not the tickets?
  2. Olivia Grant
    public_reply · Olivia Grant 19 May 2026 18:47
    Hi Emma, you can edit user permissions from the Users page in Settings. Click on her name and choose which data sources she can see. Save and it takes effect straight away. Let me know if you run into any issues. Thanks, Olivia
  3. Olivia Grant
    status_change · Olivia Grant 27 May 2026 13:20
  4. status_change · 31 May 2026 23:59
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