User provisioning for new KAMs

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Brannock Medical Supplies: documents · User provisioning for new KAMs

Helen Varley requested provisioning for three new key-account managers by Friday. Bethan offered delivery by Thursday pending email addresses and team assignments.

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What happened

What this says

Current to 11 Oct 26

Helen Varley requested provisioning for three new key-account managers by Friday. Bethan offered delivery by Thursday pending email addresses and team assignments.

Problem: Helen Varley, Head of Commercial Operations, requested provisioning of three new KAM users before end of week.

Handling: Bethan responded within 119 minutes with a clear timeline (end of Thursday) and specific requirements for email addresses and team assignments.

Watch: This is routine onboarding for expansion. The customer succeeded without friction.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryonboarding

Channelemail

First response (min)119

CSAT2

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created · Helen Varley 3 Jul 2024 12:53
Hi, three of our key-account managers are ready to start using the brain this week. Can you run us through the user provisioning process? We need them up and running by Friday. Thanks.
public_reply · Bethan Lister 3 Jul 2024 14:52
Hi Helen, thanks for reaching out. Just so I've got this right, you need three new users provisioned by Friday. I can have them set up by end of day Thursday, I'll just need their email addresses and the teams they're joining. Once you send those over, I'm ready to go. Cheers, Bethan.
status_change · Bethan Lister 12 Jul 2024 14:14
status_change · 16 Jul 2024 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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