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Javier Ortiz

Javier Ortiz

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Bayard Lane Payments: documents logo Bayard Lane Payments: documents · admin

Javier Ortiz is the Salesforce Administrator at Bayard Lane Payments and the platform admin. He asked 28% of the organisation's questions over 12 months, so he is a key-person risk. His open Salesforce connector error needs attention.

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Who they are

Insight

Current to 12 Oct 26

Javier Ortiz is the Salesforce Administrator at Bayard Lane Payments and the platform admin. He asked 28% of the organisation's questions over 12 months, so he is a key-person risk. His open Salesforce connector error needs attention.

Role: Salesforce Administrator in New York and platform admin since 13 Mar 2026. He completed the data requests, chased security and finance, and raised most support tickets.

Influence: Monique Fairley, Head of Merchant Success, leads the commercial conversation. Javier is the technical gatekeeper whose test of the product is connector reliability. He asked 28% of questions over 12 months and 22% over the last 90 days.

Watch: The thread of 10 Sep 2026 shows a Salesforce authentication error with no resolution. A stalled nightly sync was also reported on 9 Sep 2026. The evidence does not show the connector fixed.

AI · claude-sonnet-5-5 · 12 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Bayard Lane PaymentsSalesforce Administratoradminjavier.ortiz@bayardlane.example
CRMmade from

Activity

  • 10 Sep 2026email_threadSalesforce connector sync error Bethan Lister, Javier Ortiz logoBethan ListerJavier Ortiz
  • 9 Sep 2026ticketBrain data not updating overnight Javier Ortiz, Bethan Lister logoJavier OrtizBethan Lister
  • 30 Jul 2026ticketAdd user access Javier Ortiz, Bethan Lister logoJavier OrtizBethan Lister
  • 30 Jun 2026ticketMissing records in data Javier Ortiz, Bethan Lister logoJavier OrtizBethan Lister
  • 25 Jun 2026ticketDuplicate merchant entries in search Javier Ortiz, Olivia Grant logoJavier OrtizOlivia Grant
  • 11 Jun 2026eventBB-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Helen Varley, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+60
  • 10 Jun 2026ticketHow to add new users to the brain Javier Ortiz, Bethan Lister logoJavier OrtizBethan Lister
  • 15 May 2026callBayard Lane Payments / BB-Demo – Training Hamza Akhtar, Monique Fairley, Javier Ortiz logoHamza AkhtarMonique FairleyJavier Ortiz
  • 30 Apr 2026callBayard Lane Payments / BB-Demo – Onboarding Hamza Akhtar, Javier Ortiz, Monique Fairley logoHamza AkhtarJavier OrtizMonique Fairley
  • 24 Apr 2026email_threadNext steps on the implementation Hamza Akhtar, Javier Ortiz logoHamza AkhtarJavier Ortiz
  • 24 Apr 2026callBayard Lane Payments / BB-Demo – Onboarding Hamza Akhtar, Javier Ortiz, Monique Fairley logoHamza AkhtarJavier OrtizMonique Fairley
  • 8 Apr 2026callBayard Lane Payments / BB-Demo – Onboarding Hamza Akhtar, Javier Ortiz logoHamza AkhtarJavier Ortiz
  • 25 Mar 2026callBayard Lane Payments / BB-Demo – Onboarding Hamza Akhtar, Javier Ortiz, Monique Fairley logoHamza AkhtarJavier OrtizMonique Fairley
  • 17 Mar 2026email_threadOnboarding schedule Hamza Akhtar, Javier Ortiz logoHamza AkhtarJavier Ortiz
  • 15 Jan 2026eventBB-Demo webinar Alice Brewer, Dean Hargreaves, Sam Cheney, Wei Ling Tan, Miriam Theisen, Howard Feinberg, Jess Dobson, Luke Oakes, Asif Nuttall, Jas Dhillon, Phil Royston, Ian Brearley, Shane Keane, Karin Sjöberg, Erik Wallin, Lucas Goossens, Hugh Atherton, Dylan Tremblay, Jun Tan, Kevin Lister, Tariq Saleem, Dan Hosken, Matt Colenso, Graeme Charlton, Mark Dodds, Declan Moran, Kirsteen Boyd, Abi Coombes, Tracey Bainbridge, Wouter Brouwer, Javier OrtizAlice BrewerDean HargreavesSam Cheney+28
  • 13 Jan 2026callBayard Lane Payments / BB-Demo – Demo Jordan Pike, Hannah Lowe, Monique Fairley, Javier Ortiz logoJordan PikeHannah LoweMonique Fairley+1
CRMmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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