Who they are
Insight
Current to 12 Oct 26Credit Controller at Linthorpe Trade Supplies and the billing contact for BB-Demo invoices. She is polite and responsive when chased, but pays late. The evidence does not show her deciding on price or renewal: that sits with Pauline Metcalfe.
Role: Credit Controller, CRM role finance. She receives BB-Demo's invoices and reminders and was on the 4 Jul 2024 negotiation call. She was also a named recipient of the renewal quote after the 21 Jul 2025 call.
Influence: Pauline Metcalfe, the Finance Director, negotiated price and made the renewal decisions on the calls. Tracey's influence on the value case is not shown.
Watch: Invoices have run late and been paid only after chasing, with replies that raised no value concern. The 4 Sep 2026 renewal invoice asked her to confirm the PO reference, and no reply is shown. Three marketing invitations went unanswered.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Linthorpe Trade Supplies | Credit Controller | finance | tracey.bainbridge@linthorpe.example |
Activity
- 5 Aug 2026email_threadInvoice INV-094-0004
- 5 Aug 2026invoiceINV-094-0004
- 16 Jul 2026eventBB-Demo webinar
+26
- 8 Jul 2026callLinthorpe Trade Supplies / BB-Demo – Renewal
+2
- 18 Jun 2026eventBB-Demo webinar
+17
- 11 Jun 2026eventBB-Demo Customer Day London
+60
- 4 Jun 2026email_threadBB-Demo Customer Day: 11 June 2026
- 24 May 2026email_threadWebinar, supplier tickets and accounts
- 15 Jan 2026eventBB-Demo webinar
+28
- 9 Jan 2026email_threadJoin us: Free webinar on data value
- 6 Oct 2025email_threadINV-094-0003: Payment overdue
- 22 Sep 2025email_threadINV-094-0003: Payment reminder
- 15 Aug 2025email_threadYour renewal invoice
- 15 Aug 2025invoiceINV-094-0003
- 21 Jul 2025callLinthorpe Trade Supplies / BB-Demo – Renewal
+2
- 17 Jul 2025eventBB-Demo webinar
+15
- 21 Nov 2024eventBB-Demo webinar
+14
- 9 Oct 2024email_threadINV-094-0002: Payment overdue
- 26 Sep 2024email_threadOutstanding invoice, INV-094-0001
- 25 Sep 2024email_threadPayment reminder: INV-094-0002
- 19 Sep 2024eventBB-Demo webinar
+9
- 12 Sep 2024email_threadPayment reminder: INV-094-0001
- 19 Aug 2024email_threadInvoice: Subscription
- 19 Aug 2024invoiceINV-094-0002
- 6 Aug 2024email_threadInvoice: Implementation
- 6 Aug 2024invoiceINV-094-0001
- 4 Jul 2024callLinthorpe Trade Supplies / BB-Demo – Negotiation
+1