Pauline Metcalfe
Person
Linthorpe Trade Supplies: documents · economic_buyer
Finance Director and CRM economic buyer at Linthorpe Trade Supplies. She says she wants to renew but pushed back on the Starter renewal at £22,000 in July 2026. She also asks 13% of the organisation's questions. The renewal outcome is not shown.
Who they are
Insight
Current to 12 Oct 26Finance Director and CRM economic buyer at Linthorpe Trade Supplies. She says she wants to renew but pushed back on the Starter renewal at £22,000 in July 2026. She also asks 13% of the organisation's questions. The renewal outcome is not shown.
Role: Finance Director and the CRM economic buyer at Linthorpe Trade Supplies. She negotiated the Starter proposal in 2024 and receives the renewal order forms.
Influence: she decides on commercial terms, with Darren Blakey and Tracey Bainbridge joining her calls. Her platform user was created on 28 Aug 2024, is not an admin, and asks 13% of the organisation's questions over both windows given.
Watch: the renewal at £22,000 against £19,500 drew price pushback on 8 Jul 2026 and 29 Jul 2026. The evidence does not show a signature, and she questioned price rather than the product, so a value case is the next step.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Linthorpe Trade Supplies | Finance Director | economic_buyer | pauline.metcalfe@linthorpe.example |
Activity
- 29 Jul 2026email_threadRenewal, contract and pricing
- 8 Jul 2026callLinthorpe Trade Supplies / BB-Demo – Renewal
+2 - 1 Jul 2026email_threadScheduling a renewal check-in
- 11 Jun 2026eventBB-Demo Customer Day London
+60 - 6 Jun 2026email_threadBB-Demo Customer Day: 11 June 2026
- 20 May 2026email_threadYour contract renewal
- 16 Apr 2026eventBB-Demo webinar
+24 - 25 Mar 2026email_threadBB-Demo webinar, Data in customer operations
- 13 Aug 2025email_threadOrder form for signature
- 21 Jul 2025callLinthorpe Trade Supplies / BB-Demo – Renewal+2
- 14 Jul 2025email_threadLet's finalize your renewal
- 20 May 2025email_threadYour renewal with BB-Demo
- 1 Aug 2024email_threadOrder form, ready for signature
- 4 Jul 2024callLinthorpe Trade Supplies / BB-Demo – Negotiation
+1 - 1 Jul 2024email_threadScheduling: commercial terms
- 6 Jun 2024email_threadProposal, Starter plan
- 6 Jun 2024callLinthorpe Trade Supplies / BB-Demo – Proposal
- 21 Mar 2024eventBB-Demo webinar
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