Outstanding invoice, INV-094-0001

Email thread

Linthorpe Trade Supplies: documents · billing

Nell Ashcombe warned of escalation on the unpaid £6,000 INV-094-0001. Tracey Bainbridge replied on 27 Sep 2024 that a query on their side was cleared and both invoices would be processed that day.

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What was said

What this says

Current to 11 Oct 26

Nell Ashcombe warned of escalation on the unpaid £6,000 INV-094-0001. Tracey Bainbridge replied on 27 Sep 2024 that a query on their side was cleared and both invoices would be processed that day.

Ask: Nell asked what was holding up the £6,000 and said BB-Demo would escalate if there was no word by end of week.

Customer view: Tracey apologised and cited an internal query, now cleared. She did not question the value of the product.

Next: confirm that both invoices were actually paid.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages2

First message2024-09-26

Last message2024-09-27

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Messages

Nell Ashcombe 26 Sep 2024 13:04
to Tracey Bainbridge
Tracey, It's been three weeks now on INV-094-0001 and we haven't received the £6,000. I need to flag this: if we don't hear from you by end of week, we'll need to escalate. Can you confirm what's holding this up? Best, Nell
Tracey Bainbridge 27 Sep 2024 13:39
to Nell Ashcombe
Nell, My apologies, there was a query on our end that's just been cleared. I'll get both invoices processed today. Tracey

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