Who they are
Insight
Current to 12 Oct 26Tyrell Haynes is a hands-on champion at Pemaquid Analytics: he drove the Growth demo follow-up, built dashboards and wants more colleagues trained. He leaves commercial terms to Caitlin Mercer.
Role: Senior Customer Success Manager at Pemaquid Analytics in Boston, and a platform user since 1 Apr 2026 without admin rights. He is the main hands-on user in the demo and training sessions.
Influence: He sets which sources connect first and pushes adoption, but left commercial terms to Caitlin Mercer. The evidence does not show his view on price.
Watch: Connector changes need an IT colleague he has yet to bring in. A duplicate records ticket from 29 Jul 2026 was escalated to engineering, and the evidence does not show whether the fix has shipped.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Pemaquid Analytics | Senior Customer Success Manager | user | tyrell.haynes@pemaquid.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+26
- 29 Jul 2026ticketDuplicate Records in Search Results
- 5 Jun 2026email_threadFollowing up on your support ticket
- 4 Jun 2026ticketSearch not working after setup
- 1 Jun 2026callPemaquid Analytics / BB-Demo – Training
- 29 May 2026callPemaquid Analytics / BB-Demo – Training
- 28 May 2026email_threadRe-booking the training session
- 20 May 2026email_threadTraining session for the customer success team
- 19 Jan 2026email_threadFollow-up from the demo
+1
- 19 Jan 2026callPemaquid Analytics / BB-Demo – Demo
+1
- 19 Sep 2024eventBB-Demo webinar
+9