Re-booking the training session

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Hamza Akhtar held a training slot and referred to a small support desk question from the team. Tyrell Haynes confirmed Tuesday, asked for an agenda and asked whether to invite sales engineering colleagues.

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Hamza Akhtar held a training slot and referred to a small support desk question from the team. Tyrell Haynes confirmed Tuesday, asked for an agenda and asked whether to invite sales engineering colleagues.

Ask: Hamza held a slot, offered an agenda and said the support question is worth covering. The thread does not show what that question was.

Customer view: Tyrell is engaged and wants the saved questions part shown to newer people. He asked whether sales engineering should join.

Next: Hamza should advise on the wider invite and send the agenda.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2026-05-28

Last message2026-05-29

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Hamza Akhtar 28 May 2026 08:47
to Tyrell Haynes
Hi Tyrell, Thanks for your patience with the training. I saw the small question your team raised with our support desk this week, and I think it's worth covering in the session, as it's the kind of thing others will ask once they start using the brain more. I've held a slot for next Tuesday, and I can move it if that has become awkward. Do you want me to send a short agenda beforehand, so the team can bring the accounts they want to work through? Thanks, Hamza
Tyrell Haynes 29 May 2026 09:23
to Hamza Akhtar
Hamza, Tuesday is fine for me and I think most of the team can make it. An agenda would be useful, yes. Please include the saved questions part, since I'd like the newer people to see that. One thing I'm not sure about: should I invite our sales engineering colleagues too, or keep it to customer success for now? Happy to follow your advice. Thanks, Tyrell

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