Who they are
Insight
Current to 12 Oct 26Neil Ashworth is Regional Branch Director, North at Merriott Lyle Distribution and a platform admin. He is a hands-on, positive user who backs branch training, but he reports regional access and freshness problems that need clean handling.
Role: Regional Branch Director, North, based in Birmingham, with a platform account created on 28 Feb 2025 and admin rights. The CRM lists him as a user, not a buyer, and no deals are on record.
Influence: He sets up viewer roles, builds regional dashboards and agrees training for the northern branches. On the 13 May 2025 call he asked how to get about a hundred and twenty branch managers using the brain.
Watch: He raised the 21 Jul 2026 refresh failure and a 7 Oct 2026 access ticket still awaiting his confirmation. The 22 May 2026 dashboard filter ticket shows no closure. Webinar invitations from Alice Brewer show no reply.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Merriott Lyle Distribution | Regional Branch Director, North | user | neil.ashworth@merriottlyle.example |
Activity
- 15 Oct 2026eventBB-Demo webinar
+16
- 7 Oct 2026ticketCannot access regional branch data in the brain
- 24 Sep 2026eventYour renewals, read by the brain
+26
- 23 Sep 2026email_threadInvitation: BB-Demo webinar on Thursday 15 October 2026
- 19 Sep 2026email_threadInvitation: Your renewals, read by the brain
- 21 Jul 2026ticketOvernight refresh not completed, dashboards are stale
- 16 Jul 2026eventBB-Demo webinar
+26
- 10 Jul 2026email_threadInvitation: BB-Demo webinar on Thursday 16 July 2026
- 22 May 2026ticketDashboard filtering not working as expected
- 9 Apr 2026ticketHow to filter account records by region
- 31 Mar 2026ticketBranch system connector stopped syncing
- 22 Oct 2025ticketHow to filter the account summary by region
- 13 Oct 2025ticketData showing blank for North region accounts
- 13 May 2025callMerriott Lyle Distribution / BB-Demo – Training
- 7 May 2025email_threadTraining sessions for the northern branches
- 28 Apr 2025ticketHow do I export search results?
- 27 Mar 2025ticketHow do I set up team permissions?
- 21 Nov 2024eventBB-Demo webinar
+14
- 5 Nov 2024email_threadWebinar invitation for the northern branches