Who they are
Insight
Current to 11 Oct 26Aoife Tuohy is Clonvara's data engineer and sole platform admin, based in Dublin. She is the hands-on technical owner of connectors and the Monday freshness check, and a regular voice in QBRs and tickets. A key-person dependence for the account.
Role: Data Engineer in the CRM with admin role, and a platform admin since 1 Nov 2025. She set up Snowflake access, the helpdesk token and the connector scope during onboarding, and raises most tickets.
Influence: She shapes scope and technical decisions, such as limiting mailboxes to broker-facing ones, but commercial decisions sit with Brendan Moran. Siobhán Dunne and Cian Farrell lean on her for queries and data fixes.
Watch: The 23 Sep 2026 QBR says questions come mainly from Siobhán and Aoife, a key-person risk. The 23 Mar 2026 QBR notes she is the only admin. Usage is just under ten active users against forty licensed, with the contract ending on 31 Oct 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Clonvara Insurance Services | Data Engineer | admin | aoife.tuohy@clonvara.example |
Activity
- 23 Sep 2026callClonvara Insurance Services / BB-Demo – Qbr
+1
- 25 Aug 2026ticketDuplicate records appearing in claims data
- 31 Jul 2026ticketHow do I add filters to dashboards?
- 23 Mar 2026callClonvara Insurance Services / BB-Demo – Qbr
+2
- 19 Mar 2026ticketDashboard loading slowly
- 5 Feb 2026ticketHelpdesk connector not syncing
- 23 Jan 2026ticketPerformance issue with dashboard
- 29 Dec 2025callClonvara Insurance Services / BB-Demo – Training
- 19 Dec 2025callClonvara Insurance Services / BB-Demo – Training
- 2 Dec 2025callClonvara Insurance Services / BB-Demo – Onboarding
- 25 Nov 2025callClonvara Insurance Services / BB-Demo – Onboarding
- 18 Nov 2025callClonvara Insurance Services / BB-Demo – Onboarding
- 12 Nov 2025callClonvara Insurance Services / BB-Demo – Onboarding
- 7 Nov 2025email_threadOnboarding session: getting started with the brain
- 20 Feb 2025eventBB-Demo webinar
+7
- 11 Feb 2025email_threadInvitation: BB-Demo webinar on 20 Feb 2025