Who they are
Insight
Current to 11 Oct 26Head of Operations at Copperlane Payroll and the CRM champion. She brought BB-Demo in, shaped the Starter renewal with her chief executive, and asks 11% of the organisation's questions. She is not an admin.
Role: Head of Operations at Copperlane Payroll, based in Cardiff, and the CRM champion. She joined the discovery, demo, proposal and renewal calls and holds a platform user account, not an admin one.
Influence: She steers the account but Mark Brearley, the chief executive, weighed the value case and Growth price. On 24 Apr 2026 she confirmed Copperlane would stay on Starter.
Watch: She asks 11% of the organisation's questions over both windows given. Only she attended the 6 Jul 2026 check-in, so the wider team's view was not heard.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Copperlane Payroll | Head of Operations | champion | rebecca.nuttall@copperlane.example |
Activity
- 15 Oct 2026eventBB-Demo webinar
+8
- 22 Sep 2026eventRevenue leaders roundtable
+12
- 6 Jul 2026callCopperlane Payroll / BB-Demo – Check In
- 2 Jul 2026email_threadCatch-up call
- 26 May 2026eventRevenue leaders roundtable
+12
- 24 Apr 2026callCopperlane Payroll / BB-Demo – Renewal
+2
- 16 Mar 2026callCopperlane Payroll / BB-Demo – Check In
- 2 Mar 2026dealCopperlane Payroll – Renewal
- 12 Nov 2025callCopperlane Payroll / BB-Demo – Check In
- 7 Nov 2025email_threadCheck-in call
- 9 Jul 2025callCopperlane Payroll / BB-Demo – Onboarding
- 20 Jun 2025callCopperlane Payroll / BB-Demo – Onboarding
- 12 Jun 2025callCopperlane Payroll / BB-Demo – Onboarding
- 6 Jun 2025email_threadKickoff follow-up
+1
- 5 Jun 2025callCopperlane Payroll / BB-Demo – Kickoff
+1
- 3 Jun 2025email_threadImplementation kickoff
- 1 May 2025callCopperlane Payroll / BB-Demo – Negotiation
+2
- 22 Apr 2025callCopperlane Payroll / BB-Demo – Proposal
- 16 Apr 2025email_threadProposal for Copperlane
- 7 Apr 2025callCopperlane Payroll / BB-Demo – Demo
+2
- 20 Mar 2025callCopperlane Payroll / BB-Demo – Discovery
- 6 Mar 2025dealCopperlane Payroll – New