Who they are
Insight
As at Fri 9 Oct 2026Octavia Blake is the CRM champion at Fulbourn Underwriting. She drove discovery, demos and the Enterprise proposal, while Nicholas Fairbairn holds the sign-off. The evidence does not show a signed order form.
Role: Head of Underwriting Operations and CRM champion. She joined all four demo and proposal calls and the 14 Jan 2025 negotiation, and described underwriters cross-checking systems manually all day.
Influence: She shapes the evaluation and says Fulbourn would commit contractually to three years. Nicholas Fairbairn, the Chief Operating Officer, reviews the proposal with her and must see the security review scope before signing.
Watch: The reads do not show that an order form was signed, so the twelve percent first-year discount is not contracted. She asked about audit trail, freshness and data quality, which the contract must match.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fulbourn Underwriting | Head of Underwriting Operations | champion | octavia.blake@fulbourn.example |
Activity
- 16 Jan 2025email threadFollowing up on implementation and licensing
+1
- 14 Jan 2025callFulbourn Underwriting / BG-Demo – Negotiation
+1
- 20 Dec 2024callFulbourn Underwriting / BG-Demo – Proposal
- 6 Dec 2024callFulbourn Underwriting / BG-Demo – Demo
- 28 Nov 2024callFulbourn Underwriting / BG-Demo – Demo
- 26 Nov 2024eventRevenue leaders roundtable
+27
- 30 Oct 2024callFulbourn Underwriting / BG-Demo – Discovery
- 28 Oct 2024email threadScheduling our discovery session
- 4 Oct 2024dealFulbourn Underwriting – New