Who they are
Insight
Current to 11 Oct 26Finance Manager at Fairhallow Travel. Confirms invoices match and have been paid on time, and asks for notice of any change. Not the decision-maker: Simon Ashworth, COO, decides the renewal. She is a finance voice on the renewal calls.
Role: Finance Manager at Fairhallow Travel, Manchester, with a CRM role of finance. She is the contact for invoices and PO numbers, and joined both renewal calls on 16 Oct 2025 and 17 Nov 2025.
Influence: She confirms the commercial record rather than steering it. On the 16 Oct 2025 call she confirmed £39,600 matches invoices, all paid on time. Simon Ashworth told her not to forecast the renewal yet.
Watch: She asked for notice of any change, so keep her informed of the written renewal note. The evidence does not show her replying to BB-Demo emails, and the PO number request is not shown as answered.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fairhallow Travel | Finance Manager | finance | diane.cropper@fairhallow.example |
Activity
- 17 Nov 2025callFairhallow Travel / BB-Demo – Renewal
+1
- 16 Oct 2025callFairhallow Travel / BB-Demo – Renewal
+1
- 2 Jan 2025email_threadInvoice INV-020-0002 for your Growth subscription
- 2 Jan 2025invoiceINV-020-0002
- 16 Dec 2024email_threadInvoice for Fairhallow Travel
- 16 Dec 2024invoiceINV-020-0001
- 17 Oct 2024eventBB-Demo webinar
+8
- 24 Sep 2024email_threadInvitation to our webinar on 17 Oct 2024