Who they are
Insight
Current to 11 Oct 26Account Manager at Fairhallow Travel in Manchester and the heaviest asker of questions, 36% of the organisation's questions in the last 12 months. His platform account shows as deactivated on 31 Dec 2025, which needs checking.
Role: Account Manager, CRM role user, not an admin. He joined the platform on 1 Jan 2025 and was trained on Growth tier with Leanne Moss on 25 Feb 2025.
Influence: he is a hands-on user who builds client pages and asks colleagues for questions. He is not shown as a buyer or signer, so his weight comes from usage.
Watch: he asks 1132 of 3135 questions, a key-person risk. His platform account is marked deactivated on 31 Dec 2025, yet the question window runs to 2026-09. The records do not explain this, so confirm his status and who carries adoption.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fairhallow Travel | Account Manager | user | tariq.hussain@fairhallow.example |
Activity
- 12 May 2025ticketAdding a new user to the platform
- 11 Mar 2025ticketClient service tickets not syncing from helpdesk
- 25 Feb 2025callFairhallow Travel / BB-Demo – Training
- 17 Feb 2025email_threadTraining session for the account managers
- 17 Jan 2025ticketHow to use filters in search
- 21 Oct 2024callFairhallow Travel / BB-Demo – Demo
+2
- 17 Oct 2024eventBB-Demo webinar
+8
- 9 Oct 2024eventData leaders conference (BB-Demo stand)
+2
- 14 Sep 2024email_threadCome and see us at the Data leaders conference in Amsterdam