Beth Venn
Person
Thorverton Creamery · champion
Beth Venn leads customer service at Thorverton Creamery and is the champion for a Growth deal. Finance approved the quoted terms on the 1 Oct 2026 call, but the decision sits above her and no order form is signed.
Who they are
Insight
Current to 14 Oct 26Beth Venn leads customer service at Thorverton Creamery and is the champion for a Growth deal. Finance approved the quoted terms on the 1 Oct 2026 call, but the decision sits above her and no order form is signed.
Role: Head of Customer Service at Thorverton Creamery, listed in the CRM as champion. She has joined four calls since 7 Aug 2026 and describes unjoined service channels and scattered key-account information as the problem.
Influence: she is the main advocate, but said she needs Harvey and finance, and her MD, to agree. On 1 Oct 2026 she said finance had signed off and that signing before the end of November works.
Watch: the evidence does not show the proposal and order form were sent or who the MD is. She asked about the exit, and IT must be regularly available during implementation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Thorverton Creamery | Head of Customer Service | champion | beth.venn@thorverton.example |
Activity
- 22 Oct 2026callThorverton Creamery / BB-Demo – Negotiation
+2 - 1 Oct 2026callThorverton Creamery / BB-Demo – Proposal
- 17 Sep 2026callThorverton Creamery / BB-Demo – Demo
- 4 Sep 2026callThorverton Creamery / BB-Demo – Demo
- 7 Aug 2026callThorverton Creamery / BB-Demo – Discovery
- 31 Jul 2026email_threadThorverton: scheduling your demo
- 16 Jul 2026eventBB-Demo webinar
+38 - 10 Jul 2026dealThorverton Creamery – New
- 3 Jul 2026email_threadWebinar invite
- 27 May 2025eventRevenue leaders roundtable
+32