Who they are
Insight
Current to 11 Oct 26Jas Dhillon is a Sales Engineer at Dunholm Precision and a heavy day-to-day user, not an admin or buyer. He drives use of calls and quality tickets, so value leans on him. Recent tickets cover a stale refresh and dashboard builder access.
Role: Sales Engineer in Sheffield, CRM role user, platform user created 2024-12-01, not an admin. No deals are linked to him.
Influence: BB-Demo treats him as a lead user. Sofia Marchetti invited him to a roundtable citing his heavy use of the brain. He builds reusable call prep pages and asked for helpdesk and dashboard builder access, which points to wider use. The evidence does not show him deciding on commercial terms.
Watch: Value may rest on one person. A refresh failure left dashboards stale on 21 Jul 2026, and a missing call in April 2026 was a freshness fault. Duplicate records in search were called a recurring headache.
Next: confirm he gained dashboard builder access after the admin check.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Dunholm Precision | Sales Engineer | user | jas.dhillon@dunholm.example |
Activity
- 21 Jul 2026ticketNightly refresh failure, dashboards stale
- 15 Jul 2026ticketAccess to dashboard builder
- 26 May 2026eventRevenue leaders roundtable
+12
- 10 Apr 2026email_threadSupport follow-up
- 9 Apr 2026ticketDuplicate Customer Records in Search
- 15 Jan 2026eventBB-Demo webinar
+13
- 4 Mar 2025ticketNeed access to the customer analytics dashboard
- 25 Feb 2025eventRevenue leaders roundtable
+4
- 18 Feb 2025email_threadInvitation: revenue leaders roundtable in London
- 27 Jan 2025callDunholm Precision / BB-Demo – Training
- 24 Jan 2025callDunholm Precision / BB-Demo – Training
- 21 Jan 2025email_threadTraining session for the sales engineers
- 17 Jan 2025email_threadScheduling training for the sales engineers