Lee Garside
Person
Brannock Medical Supplies: documents · user
Lee Garside is a heavy day-to-day user and informal champion at Brannock Medical Supplies, not an admin. He asked 7% of the organisation's questions in both windows, builds renewal dashboards and raises tickets often. He started as a sceptic and is now an advocate.
Who they are
Insight
Current to 11 Oct 26Lee Garside is a heavy day-to-day user and informal champion at Brannock Medical Supplies, not an admin. He asked 7% of the organisation's questions in both windows, builds renewal dashboards and raises tickets often. He started as a sceptic and is now an advocate.
Role: Key Account Manager for NHS accounts in Nottingham, CRM role user, platform user since 1 May 2024, not an admin. He has no deals on record. He started as a self-described sceptic at the 2 Jul 2024 training and has since built renewal-tracking dashboards for his own work.
Influence: He shapes adoption among account managers rather than purchasing. He said he would share a feature request with his wider team, and Sunita Bains planned to use his example to train colleagues. The evidence does not show him in commercial decisions.
Watch: Search indexing lag on recent orders was raised on 18 May 2026, and the cause was escalated to the platform team. The records do not show the outcome. He is a likely reference for value at renewal.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brannock Medical Supplies | Key Account Manager, NHS | user | lee.garside@brannock.example |
Activity
- 17 Jun 2026ticketHow do I filter orders by individual NHS trust?
- 18 May 2026ticketSearch not returning recent orders
- 14 May 2026email_threadYour support request: checking it is sorted
- 13 May 2026ticketFiltering orders by renewal date
- 8 Oct 2025ticketFeature request: filter by delivery date
- 18 Sep 2025eventBB-Demo webinar
+7 - 7 Sep 2025email_threadInvitation: BB-Demo webinar for your key-account team
- 6 May 2025ticketQueries are running slowly on our most-used dashboard
- 12 Mar 2025eventData leaders conference (BB-Demo stand)
+4 - 27 Feb 2025email_threadCome and see us at the Data leaders conference in Manchester
- 23 Oct 2024ticketBuilding a dashboard for upcoming trust renewals
- 17 Oct 2024eventBB-Demo webinar
+8 - 29 Sep 2024email_threadInvitation: BB-Demo webinar for key-account teams
- 19 Aug 2024ticketRemove two users from account team
- 31 Jul 2024ticketNew user provisioning: urgent
- 29 Jul 2024ticketDashboard not showing latest account data
- 2 Jul 2024callBrannock Medical Supplies / BB-Demo – Training
- 13 Jun 2024eventBB-Demo Customer Day
+7 - 16 May 2024eventBB-Demo webinar
+4 - 4 Mar 2024callBrannock Medical Supplies / BB-Demo – Demo
+2 - 23 Feb 2024callBrannock Medical Supplies / BB-Demo – Demo+1