Emma Croft
Person
Marlstone Legal: documents · economic_buyer
Chief Executive of Marlstone Legal and the CRM economic buyer. She signed the Growth order form in 2025 and the renewal in 2026, and has been on the key calls. She admitted usage dropped after team changes, so the value case still matters.
Who they are
Insight
Current to 11 Oct 26Chief Executive of Marlstone Legal and the CRM economic buyer. She signed the Growth order form in 2025 and the renewal in 2026, and has been on the key calls. She admitted usage dropped after team changes, so the value case still matters.
Role: Chief Executive at Marlstone Legal and the CRM economic buyer. She joined the discovery, negotiation and renewal calls, and signed both the original Growth order form and the renewal order form herself.
Influence: She decides. Toby Mellor, the Finance Manager, reported that he and Emma had both signed off the proposal. She restated that the discount was for year one only.
Watch: In the thread of 31 Dec 2025 she accepted that usage dropped after team changes. She then signed the renewal on 16 Mar 2026, but the evidence does not show whether usage recovered. She holds a platform user, not an admin, with no tickets.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Marlstone Legal | Chief Executive | economic_buyer | emma.croft@marlstone.example |
Activity
- 15 Oct 2026eventBB-Demo webinar
+16 - 21 May 2026eventBB-Demo webinar
+23 - 12 Mar 2026email_threadOrder form for signature
- 20 Feb 2026callMarlstone Legal / BB-Demo – Renewal
+1 - 31 Dec 2025email_threadBB-Demo renewal
- 12 Jun 2025eventBB-Demo Customer Day
+37 - 12 Mar 2025email_threadOrder form for Growth plan
- 25 Feb 2025email_threadGrowth proposal
+1 - 24 Feb 2025callMarlstone Legal / BB-Demo – Negotiation+1
- 7 Jan 2025callMarlstone Legal / BB-Demo – Discovery
