BB-Demo renewal

Email thread

Daniel Okafor raised the 31 Mar 2026 renewal and lighter engagement. Emma Croft admitted usage had dropped after team changes but said Marlstone Legal wants to make it work again and proposed talking early in January.

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What was said

What this says

Current to 11 Oct 26

Daniel Okafor raised the 31 Mar 2026 renewal and lighter engagement. Emma Croft admitted usage had dropped after team changes but said Marlstone Legal wants to make it work again and proposed talking early in January.

Ask: Daniel wanted to understand how the team finds the product before discussing numbers, citing lighter engagement in recent months.

Customer view: Emma, the Chief Executive, accepted that usage dropped after team changes and the brain went quiet. She said the company would like to make it work again.

Next: the thread ends on 2 Jan 2026 with a talk planned. It does not show whether it happened or what became of the renewal.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages2

First message2025-12-31

Last message2026-01-02

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Messages

Daniel Okafor 31 Dec 2025 11:23
to Emma Croft
Hi Emma, I wanted to reach out as we approach the renewal of your BB-Demo contract on 31 Mar 2026. Before we talk numbers, I'd like to understand how the team is finding the product. I've noticed engagement has been lighter in recent months. Have things changed, or is there something we could improve? Let's find time to speak after the holidays. Best wishes, Daniel
Emma Croft 2 Jan 2026 11:33
to Daniel Okafor
Hi Daniel, Thanks for reaching out. You're right that usage has dropped. We had some team changes and the brain went quiet for a bit. But we'd like to make it work again. Let's talk early in January. Best, Emma

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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