Who they are
Insight
Current to 12 Oct 26Saira Khalid is Head of Customer Success at Lanyon Grey Software and the CRM champion. She raised the analyst queue problem and said she was on board after the 19 Jun 2024 demo. The Chief Executive holds the commercial decision.
Role: Saira is the CRM-recorded champion at Lanyon Grey Software. She described the analyst queue bottleneck on the 20 May 2024 discovery call and arranged the demo timing.
Influence: after the 19 Jun 2024 demo she said she was on board and had what she needed to move forward. Edward Grey, Chief Executive, asked for implementation timeline and cost, so the commercial decision looks to sit with him.
Watch: she did not write on the 20 May 2024 proposal thread, and there is no reply to the 5 Mar 2025 conference invite. The evidence does not show an executed order form, a budget or her activity since then.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Lanyon Grey Software | Head of Customer Success | champion | saira.khalid@lanyongrey.example |
Activity
- 21 May 2026eventBB-Demo webinar
+23
- 12 Mar 2025eventData leaders conference (BB-Demo stand)
+11
- 5 Mar 2025email_threadData leaders conference, Manchester
- 19 Jun 2024callLanyon Grey Software / BB-Demo – Demo
+1
- 17 Jun 2024email_threadGetting your demo scheduled
- 20 May 2024email_threadFollowing up from our call
- 20 May 2024callLanyon Grey Software / BB-Demo – Discovery
- 24 Apr 2024dealLanyon Grey Software – New