Following up from our call

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After a call on 20 May 2024, Priya Raman proposed Starter at £28k including implementation. Chief Executive Edward Grey replied that Lanyon Grey Software is definitely interested and the timeline is fine. The proposal is still open.

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What was said

What this says

Current to 11 Oct 26

After a call on 20 May 2024, Priya Raman proposed Starter at £28k including implementation. Chief Executive Edward Grey replied that Lanyon Grey Software is definitely interested and the timeline is fine. The proposal is still open.

Ask: Priya recommended Starter and quoted £28k for the full package including implementation, then offered a proposal and a terms call.

Customer view: Edward, the Chief Executive, said they are "definitely interested" and the timeline is fine. Saira Khalid, Head of Customer Success, was copied but did not write.

Next: the proposal and a terms call are open items. The thread does not show the proposal, an executed order form or any pricing discussion.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages4

First message2024-05-20

Last message2024-05-21

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Messages

Priya Raman 20 May 2024 16:00
to Saira Khalid, Edward Grey
Hi Saira and Edward, Great call this afternoon. Good to hear how you're managing customer feedback and call data separately at the moment. The brain would pull all of that together with your CRM, so you can ask questions across the lot without the spreadsheet juggling. Starter is the right fit for you, and the full package including implementation is £28,000. I'll send a proposal over tonight. If we can get this over the line soon, we should have you live shortly after and ready to see the value straight away. Best, Priya
Edward Grey 20 May 2024 18:37
to Priya Raman
Priya, Thanks, we're definitely interested. The timeline is fine with us. What's the next step? Edward
Priya Raman 21 May 2024 10:04
to Saira Khalid, Edward Grey
Edward and Saira, Perfect, to keep momentum, I'll send the proposal this morning and we can get a call in for early next week to walk through terms and answer any questions. Sound good? Best, Priya
Edward Grey 21 May 2024 10:34
to Priya Raman
Priya, All good. Looking forward to seeing the proposal. Edward

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