Gilberdyke Freight

All three Gilberdyke Freight documents were read and none is executed: a security questionnaire from 28 Sep 2023, a draft Growth proposal from 13 Oct 2023 and a final Growth proposal from 18 Oct 2023. Contracted price and terms are not shown.

Executed: no document has the stored status executed, so no contracted price, term, billing or service level can be stated. The evidence does not show whether an order form was signed.

Open items: the Proposal v1 of 13 Oct 2023 is stored as draft and quotes £12k implementation and £44k year one subscription, £56k total first year. The Proposal of 18 Oct 2023 is stored as final but is still a proposal, not an order form.

The 18 Oct 2023 proposal, written by Tom Ashdown, quotes £56k for the first year and £44k a year from year 2. It covers the Growth tier with 40 users, 8 connectors and a 12-month term.

Contradictions: the documents differ in three ways.

• Billing: the draft says first payment when you sign; the final proposal says billed in advance on each anniversary of the start date.
• Notice: only the draft states thirty days' notice to cancel at renewal.
• Service levels and price layout: the draft states no availability or P1 figures and splits implementation out; the final proposal states availability 99.5% and P1 response 1 business hour, and quotes the first-year fee as one figure.

Commitments: there are no live obligations, because nothing is executed. The service levels in the 18 Oct 2023 proposal match the Growth tier but bind no one until an order form is signed.

Gaps: the 28 Sep 2023 security questionnaire describes practice rather than terms and has not been updated since. It states no price or service levels, and incident notification has no stated timeframe. No document shows a start date, end date, signatory or renewal date.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026