Fulford Ings Software

The executed Starter order form of 6 Oct 2025 sets £20k a year for a term ending 19 Oct 2026, with renewal by mutual agreement. A 2026 order form at £22k is stored as executed, but its signature lines are blank and dated in the future.

Executed: The signed order form filed 6 Oct 2025 (doc_173_006) sets the Starter subscription at £20k per year plus £6,000 implementation, for a term from 20 Oct 2025 to 19 Oct 2026. The signed MSA (doc_173_004) and signed DPA (doc_173_005) of the same date sit beneath it.

Open items: The 2026 order form (doc_173_008, created 5 Oct 2026) is stored as executed, but its signature lines are blank and dated 20 Oct 2026, and the Chief Financial Officer signatory is not named. Until a countersigned copy is found, treat it as unsigned renewal paper.

That form prices Starter at £22k with 0% discount for 20 Oct 2026 to 19 Oct 2027. The two proposals and the draft MSA v2 (doc_173_003) are superseded by the executed 2025 paper.

Contradictions:

• doc_173_008 is stored as executed, yet its signature lines are blank and dated after 9 Oct 2026.
• The proposal of 4 Aug 2025 (doc_173_002) states renewal at £20k from year two onwards, while doc_173_008 prices the next term at £22k.
• doc_173_004 and doc_173_006 were filed 6 Oct 2025, but their reads give a signing date of 20 Oct 2025, while the DPA was signed 6 Oct 2025.
• The onboarding plan of 22 Oct 2025 (doc_173_007) requires all 15 users to build dashboards, but doc_173_006 is Starter, and the dashboards builder belongs to Growth.
• doc_173_007 states refresh to 07:00 UK time, while doc_173_006 says 07:00 customer local time.

Commitments: Under doc_173_006, BG-Demo commits to 99.5% availability, a P1 first response within 4 business hours and a nightly refresh by 07:00 customer local time. The service credit is 5% of the monthly fee, for availability breaches only.

The MSA lets either party terminate on 90 days' written notice. The DPA bars transfers outside the United Kingdom without prior written consent.

Renewal: The order form says renewal is subject to mutual agreement, with no auto-renewal. The subscription therefore lapses after 19 Oct 2026 unless renewal paper is signed.

Gaps: All eight documents were read. They do not show who signed doc_173_008 or when, the Chief Financial Officer's name, connector go-live dates, or whether invoices followed.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026