Fulford Ings Software - Proposal v1
Documentdraft Fulford Ings Software · proposal · draft · 30 Jul 2025
Draft BG-Demo proposal of 30 Jul 2025 for Starter tier: annual subscription £20k, first-year total £26k including implementation. Billed annually in advance on 30-day terms. It is an open proposal, not a contract.
What it says
What this says
As at Fri 9 Oct 2026Draft BG-Demo proposal of 30 Jul 2025 for Starter tier: annual subscription £20k, first-year total £26k including implementation. Billed annually in advance on 30-day terms. It is an open proposal, not a contract.
What it is: a proposal marked "Draft" and "Proposal open for discussion", prepared 30 July 2025 for Fulford Ings Software. Lewis Kerr, Account Executive, is the BG-Demo person on the record. It covers Starter tier with a 4 week implementation.
Commits: nothing binding, as it is unsigned. It states "Annual Subscription: £20k" and "First-Year Total (including implementation): £26k", billed "annual in advance, 30-day payment terms".
Unusual: the £20k matches the v1 Starter list price. The text states no discount, no service levels and no connector delivery dates.
Not settled: the evidence does not show whether an order form followed or who at the customer reviewed it. An executed order form, if one exists, would override these figures.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- Annual subscription£19,500Source: the AI read of this record
- First-year total (including implementation)£25,500Source: the AI read of this record
- Billingannual in advance, 30-day payment termsSource: the AI read of this record
- Implementation4 weeksSource: the AI read of this record
- Licensed usersUp to 15 licensed users (soft limit)Source: the AI read of this record
- Data connectorsUp to 4 data connectorsSource: the AI read of this record
Body
Fulford Ings Software, Proposal v1
Draft
Prepared: 30 July 2025
Executive Summary
Fulford Ings Software provides compliance-training software for housing associations and councils. The customer success team reconciles support tickets against product usage across multiple systems daily.
We propose BG-Demo B-Glass on Starter tier to consolidate support tickets, CRM contacts and usage metrics into a single searchable interface, enabling instant answers to customer health and adoption questions.
Scope
B-Glass – Starter tier
- Up to 15 licensed users (soft limit)
- Up to 4 data connectors
- Pages, chat and search
- Six-monthly check-ins
Implementation: 4 weeks
Investment
Annual Subscription: £20k First-Year Total (including implementation): £26k
From year two onwards: £20k annually.
Billing: annual in advance, 30-day payment terms.
Next Steps
- Review and feedback on this outline
- Security review (brief)
- Order form and Master Service Agreement
- Implementation begins immediately upon signature
Status: Proposal open for discussion