Aldbourne Hospice Care

Aldbourne Hospice Care has two Starter proposals from Sophie Ling: a draft dated 29 Apr 2026 and a final dated 5 May 2026. No order form is held, so no price or terms are contracted, and the two proposals word the P1 response differently.

Executed: No document for Aldbourne Hospice Care has the stored status executed, so no price, term or service level is contracted. Both documents read are proposals and bind neither party.

Open items: The draft proposal v1 of 29 Apr 2026 quotes £22k for the Year 1 subscription plus £6,000 implementation, £28k in total. The final proposal of 5 May 2026 quotes £28k for the first year and £22k a year from year two.

The final proposal does not break down its first-year figure. It also states that the subscription may be cancelled with 30 days' notice and that prices exclude VAT.

Contradictions: The draft of 29 Apr 2026 states a "four-hour" P1 response without saying business hours. The final of 5 May 2026 states a 4 business-hour P1 response, which is the Starter standard.

The draft commits that connectors will be live within 30 days; the read of the final proposal does not record that commitment. The final adds service credits for availability shortfalls and the 30-day cancellation clause, which the read of the draft does not record.

Commitments: None are live, because nothing is executed. If an order form follows, it should take its P1 wording and connector commitment from the final proposal, not the draft.

Gaps: The roll-up covers both documents held, and both were read. The records do not show whether either proposal was accepted, who would sign, or any start, end or renewal date.

AI · claude-opus-5-5 · 12 Oct 2026