Aldbourne Hospice Care - Proposal v1
Documentdraft Aldbourne Hospice Care: documents · proposal · draft · 2026-04-29
Draft Starter-tier proposal v1 from Sophie Ling, created 29 Apr 2026. It quotes £22k for the Year 1 subscription plus £6,000 implementation, £28k in total, with 99.5% availability and a four-hour P1 response. It is an open item, not a contract.
What it says
What this says
Current to 11 Oct 26Draft Starter-tier proposal v1 from Sophie Ling, created 29 Apr 2026. It quotes £22k for the Year 1 subscription plus £6,000 implementation, £28k in total, with 99.5% availability and a four-hour P1 response. It is an open item, not a contract.
What it is: a proposal marked "Draft" in its text and in the stored status, written by Sophie Ling, Account Executive. It offers the Starter tier to Aldbourne Hospice Care and is filed under the customer's Proposals folder.
Commits: if accepted as written, "Year 1 annual subscription" is £22k and implementation (4 weeks) is £6,000, totalling £28k. It states "99.5% availability with four-hour P1 response" and "Connectors will be live within 30 days."
Unusual: the P1 response is written as "four-hour", not as business hours. The 30-day connector commitment sits alongside a four-week implementation, and the text does not reconcile the two.
Not settled: there is no signature, no start or end date and no named customer signatory. Next steps are listed as scope confirmation, systems and security sign-off, then order form execution, so only an executed order form would set price and terms.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_136_001
- Year 1 annual subscription£22,000Source: object_read:doc_136_001
- Implementation£6,000 (4 weeks)Source: object_read:doc_136_001
- Total Year 1£28,000Source: object_read:doc_136_001
- Availability99.5% availabilitySource: object_read:doc_136_001
- P1 responsefour-hour P1 responseSource: object_read:doc_136_001
- Nightly data refreshcomplete by 07:00 your local time on business dayscomplete by 07:00 your local time on business days · Source: object_read:doc_136_001
- Connector deliveryConnectors will be live within 30 daysConnectors will be live within 30 days · Source: object_read:doc_136_001
- BillingPayment in advanceSource: object_read:doc_136_001
- RenewalSubscription renews annuallySource: object_read:doc_136_001
The document
Body
Aldbourne Hospice Care - Proposal v1
Draft
Executive summary
BB-Demo helps charities and care organisations connect their supporter management, donation, shop and operational data into one searchable layer. Your team spends less time in spreadsheets and more time on what matters most.
Context
Aldbourne Hospice Care manages supporters, donations, shop operations and care delivery across multiple systems. Your team currently gathers data manually to report on supporter trends, donation patterns and operational performance. Reporting is time-consuming and insights sometimes get missed.
Solution
BB-Demo Starter tier includes:
- 15 users (soft limit for your team)
- 4 connectors to your key systems
- Chat and search across unified data
- Six-monthly check-ins with our team
- 99.5% availability with four-hour P1 response
- Nightly data refresh complete by 07:00 your local time on business days
Your data stays secure. You own the data and control all access.
Pricing
| Item | Cost |
|---|---|
| Implementation (4 weeks) | £6,000 |
| Year 1 annual subscription | £22k |
| Total Year 1 | £28k |
Read the whole document (1,546 characters)
Subscription renews annually. Payment in advance. Connectors will be live within 30 days.
Next steps
- Your team reviews and confirms scope
- Systems sign-off and security sign-off
- Order form execution
- Onboarding and go-live
Happy to discuss any questions. We're looking forward to supporting Aldbourne's important mission.
Best, Sophie Ling Account Executive BB-Demo
Unusual terms
Current to 9 Oct 26- P1 response written as four-hour, not business hours
- Connectors live within 30 days