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Hensall Grange Care logo

Hensall Grange Care

Lost£0

AI facts

As at Fri 9 Oct 2026

Hensall Grange Care, a Lincoln care services organisation, has no contract, no invoices and no usage with BG-Demo. The new Starter deal, amount £26k with ACV £20k, closed lost on 18 May 2023 with the reason no decision. Wendy Skelton, Operations Director, joined a discovery call on 21 Mar 2023 and a demo on 19 Apr 2023. The last interaction was an unanswered roundtable invitation on 9 Nov 2024, and no other deal is recorded.

Read from 2 calls · 1 email threads · 1 deals · 3 people, newest 9 Nov 24

Profile

Updated 9 Oct 26
  • IndustryCare servicesSource: CRM company record
  • Websitehensallgrange.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityLincolnSource: CRM company record
  • Size480 employeesSource: CRM company record
  • CRM ownerNell AshcombeSource: CRM company record · Chief Executive Officer and Co-founder
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the only deal closed lost on no decision and nothing has moved since. The champion's approvers never joined a call and the economic buyer has no recorded contact. One opportunity: a fresh approach to Wendy Skelton at the v2 Starter price.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact9 Nov 2024Email: Revenue leaders roundtable, London · 699 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Nell Ashcombe sends Wendy Skelton a personal win-back note that reopens the admissions-to-invoices use case at the v2 Starter list of £22k and asks for a call with her director and IT. Re engage
Who
Nell Ashcombe Nell Ashcombe
When
This week by 9 Oct 2026
Why
Nell Ashcombe should write personally to Wendy Skelton, the former champion, to reopen her admissions-to-invoices use case at the v2 Starter list of £22k. The ask is a call that includes her director and IT, who never joined in 2023.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: Hensall Grange Care's only deal, a new Starter at ACV £20k, closed lost on 18 May 2023 for no decision. There is no contract and there are no invoices. Nell Ashcombe should write to Wendy Skelton to reopen the account at the v2 Starter list of £22k.

Lost: Hensall Grange Care never signed. Its only deal, a new Starter with amount £26k and ACV £20k, closed lost on 18 May 2023 for no decision, so there is no contract, no invoices and no renewal date.

There is no usage to read. Wendy Skelton, Operations Director, was the champion on the 21 Mar 2023 discovery call and the 19 Apr 2023 demo, both run by Nell Ashcombe, with Tobias Renwick joining the demo.

No news or tickets are recorded. The main risk is that Wendy's director and IT never joined a call, and Martin Coupland, Chief Executive, has no recorded contact; the 9 Nov 2024 invitation to Jackie Revill drew no reply.

Nell should write personally to Wendy by 9 Oct 2026. The note should reopen the admissions-to-invoices use case at the v2 Starter list of £22k and ask for a call with her director and IT.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

  • 26 Nov 2024eventRevenue leaders roundtable Sofia Marchetti, Craig Paterson, Paul Rigby, Moira Sinclair, Scott Galbraith, Jackie Revill, Neil Entwistle, Yasmin Openshaw, Søren Lund, Valerie Okon, Steven Holroyd, Kristin Lindahl, Brenda Oldroyd, Melinda Ochoa, Grant Mattner, Shirley Bowman, Felicity Gurney, Rona Baxter, Tracy Bullock, Octavia Blake, Mhairi MacLeod, Wouter Kok, Johan Berglund, Henrik Lorenz, Wes Jago, Lauren Pilkington, Becky Tattersall, Ryan Heslop, Niamh Fogarty, Florian BeckerSofia MarchettiCraig PatersonPaul Rigby+27
  • 9 Nov 2024email threadRevenue leaders roundtable, London Sofia Marchetti, Jackie RevillHensall Grange Care logoSofia MarchettiJackie Revill
  • 19 Apr 2023callHensall Grange Care / BG-Demo – Demo Nell Ashcombe, Tobias Renwick, Wendy SkeltonHensall Grange Care logoNell AshcombeTobias RenwickWendy Skelton
  • 21 Mar 2023callHensall Grange Care / BG-Demo – Discovery Nell Ashcombe, Wendy SkeltonHensall Grange Care logoNell AshcombeWendy Skelton
  • 21 Feb 2023dealHensall Grange Care – New Nell Ashcombe, Wendy SkeltonHensall Grange Care logoNell AshcombeWendy Skelton

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Hensall Grange Care's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 3 AI summaries of 4 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not written yet.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events · Email

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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