Penhallow Vets logo

Penhallow Vets

Lost£0

AI facts

Current to 11 Oct 26

Penhallow Vets, a veterinary group in Exeter, has no subscription, order form or invoices with BB-Demo. Its one deal, a Starter new-business deal of £28,000 with an ACV of £22,000, closed lost on 30 Jan 2026 with the reason no decision. There is no usage or ticket history because the organisation never went live. Nothing is open: no deal, renewal or booked call. The last recorded interaction was on 19 Nov 2025, shortly after the 17 Nov 2025 discovery call.

Read from 1 calls · 1 email threads · 1 deals · 3 people, newest 18 Nov 25

AI opinion

Current to 11 Oct 26

Lost, because the only deal closed lost on 30 Jan 2026 for no decision and no interaction is recorded since 19 Nov 2025. Finance's manual reconciliation across five practices was a real need, so a fresh Starter approach is the one opportunity.

AI · claude-opus-5-5 · 11 Oct 2026

Next step

Current to 11 Oct 26
What
Tom Ashdown emails Rob Allott with a fresh Starter offer at the v2 list price and proposes a demo on Penhallow's own finance data. re_engage
Who
Tom Ashdown Tom Ashdown
When
this_week by 9 Oct 2026
Why
Tom Ashdown should reopen Penhallow Vets with Rob Allott through a fresh Starter offer on the current list price. The only deal closed lost on 30 Jan 2026 for no decision, not to a rival, and nothing is recorded since 19 Nov 2025.

AI · claude-opus-5-5 · 11 Oct 2026

Profile

Updated 9 Oct 26
  • IndustryVeterinary servicesSource: CRM company record
  • Websitepenhallow.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityExeterSource: CRM company record
  • Size340 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · Written 11 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact19 Nov 2025Email: Following up · 324 days before 9 Oct 2026
Computedmade from

The story

Current to 11 Oct 26
Lost

Lost: Penhallow Vets never became a customer. Its only Starter deal of £28,000 closed lost on 30 Jan 2026 for no decision, and nothing is recorded since 19 Nov 2025. Tom Ashdown should reopen with Rob Allott on a fresh Starter offer.

Lost, Penhallow Vets never became a customer. Its only deal, a Starter new-business deal of £28,000, closed lost on 30 Jan 2026 for no decision, and there is no order form or invoice.

There is no usage or ticket history because it never went live. Tom Ashdown held the 17 Nov 2025 discovery call with Yasmin Lomax and Rob Allott, the Finance Director, who asked for terms and a demo on 18 Nov 2025.

Nothing is recorded since 19 Nov 2025. The £19,500 renewal figure quoted on discovery no longer applies, and the four sources named already fill the Starter connector limit.

Tom should email Rob a fresh Starter offer at the v2 list price of £22,000 and propose a demo on Penhallow's own finance data by 9 Oct 2026, with Hannah Lowe preparing the outline.

AI · claude-opus-5-5 · 11 Oct 2026

ARR journey

Not yet analysedNo ARR history: no order forms or invoices for this organisation.
Accountingmade from

Platform usage

Not yet analysedNo platform usage: this organisation has no tenant in product analytics.

Documents

Not yet analysedNo documents in the document store for this subject.
Documentsmade from

Open deals

Not yet analysedNo open deals.

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

  • 18 Nov 2025email_threadFollowing up Tom Ashdown, Yasmin Lomax, Rob Allott logoTom AshdownYasmin LomaxRob Allott
  • 17 Nov 2025callPenhallow Vets / BB-Demo – Discovery Tom Ashdown, Yasmin Lomax, Rob Allott logoTom AshdownYasmin LomaxRob Allott
  • 18 Sep 2025eventBB-Demo webinar Alice Brewer, Jodie Sims, Robin Hatherell, Katie Halsall, Doug Fairweather, Hugh Firth, Helen Varley, Lee Garside, Paula Rennie, Asif Nuttall, Simon Ashworth, Sofie Bech, Fiona Fairclough, Ian Dobson, Jonas Albrecht, Mark Dodds, Joost van der LindenAlice BrewerJodie SimsRobin Hatherell+14
  • 29 Aug 2025dealPenhallow Vets – New Tom Ashdown, Yasmin Lomax logoTom AshdownYasmin Lomax
  • 20 Jun 2024eventBB-Demo webinar Nell Ashcombe, Claire Haddon, Peter Mayes, Emma Jagger, Rosa Ellwood, Kristen Abernathy, Craig Holt, Marie Wouters, Rob Gledhill, Claire Girard, Layla Al, Polly Illingworth, Ian DobsonNell AshcombeClaire HaddonPeter Mayes+10

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Penhallow Vets' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 2 AI summaries of 3 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 1 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events · Email

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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Open as a page

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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