Thornwick Haulage

Thornwick Haulage has two Starter proposals, a draft of 7 Feb 2024 and a final of 12 Feb 2024, both quoting a £22,000 annual subscription. No executed order form is held, so no contracted price or terms can be confirmed.

Executed: no executed document is held for Thornwick Haulage. Both documents are proposals, so contracted price, term, start date and service levels cannot be stated.

Open items: the Proposal v1 of 7 Feb 2024 is stored as draft. The Proposal of 12 Feb 2024 is stored as final but is worded as an offer, closing with an invitation to send an order form and MSA for signature.

Open items, figures: both proposals quote a first-year cost of £28,000, including implementation and a £22,000 annual Starter subscription. Each says the subscription renews at the then-current price, so neither fixes a renewal figure.

Open items, price book: the £22,000 subscription matches the v2 Starter list price, although both proposals were written before v2 took effect for new business, when the v1 Starter list was £19,500. Neither proposal mentions a discount or explains the figure.

Contradictions: the two proposals agree on price, scope and service levels: 99.5% availability, 4-hour response for critical issues, nightly refresh by 07:00 and go-live on day 28. The 12 Feb 2024 proposal supersedes the 7 Feb 2024 draft; the only wording difference noted is billing (bill versus invoice in advance).

Commitments: none are live from documents, because nothing is executed. The proposal service levels match the Starter tier defaults but bind nobody until an order form is signed.

Gaps: the roll-up covers both documents held. The documents do not show whether an order form was signed, who signed, or any start or end date; finance and the account lead should locate the executed order form before any renewal conversation.

AI · claude-opus-5-5 · 11 Oct 2026