What it says
What this says
Current to 11 Oct 26Draft proposal dated 7 Feb 2024 for the Starter tier: 99.5% availability, 4-hour response for critical issues, nightly refresh by 07:00. First-year cost £28,000, including a £22,000 annual subscription. Not an executed contract.
What it is: a draft sales proposal from BB-Demo to Thornwick Haulage for the Starter tier, created and last modified on 7 Feb 2024. The text carries "Status: Draft" and says an order form and MSA would follow.
Commits: nothing binding yet. It sets out 15 users, 4 connectors, "99.5% availability guarantee", "4-hour response time for critical issues" and data "refreshed every night by 07:00". Go-live is "day 28" over four weeks.
Unusual: the subscription is stated as £22,000 and "renews annually at the then-current price", so no renewal price is fixed. The £22,000 matches the v2 Starter list price, although the document is dated before the v2 effective date in the brief.
Not settled: the evidence does not show whether an order form was ever signed or whether these figures survived into it. The executed order form, not this draft, decides contracted price and terms.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_034_001
- Availability99.5% availability guaranteeSource: object_read:doc_034_001
- Critical issue response4-hour response time for critical issues4-hour response time for critical issues · Source: object_read:doc_034_001
- Data refreshData refreshed every night by 07:00Data refreshed every night by 07:00 · Source: object_read:doc_034_001
- Go-livego-live on day 28Source: object_read:doc_034_001
- First-year cost£28,000, which includes implementation and your annual Starter subscription of £22,000£28,000, which includes implementation and your annual Starter subscription of £22,000 · Source: object_read:doc_034_001
- BillingWe bill in advanceSource: object_read:doc_034_001
- Renewal priceThe subscription renews annually at the then-current priceThe subscription renews annually at the then-current price · Source: object_read:doc_034_001
The document
Body
Thornwick Haulage - Proposal v1
Status: Draft
The Challenge
Logistics operations generate data across booking systems, carrier management platforms, email chains and financial records. Your teams lack a way to ask simple questions like "which routes are our most profitable?" or "what issues came up last week?" without manual reporting.
The Solution: BB-Demo Starter
BB-Demo connects to your operational systems and gives your team a data brain they can ask in plain language. No more spreadsheets, no more manual pulls from five different systems.
The Starter tier is right for one team getting started:
- Up to 15 users
- 4 data connectors (your logistics platform, finance system, CRM and email)
- Chat, search and custom pages
- Six-monthly health check-in
- 99.5% availability guarantee
- 4-hour response time for critical issues
- Data refreshed every night by 07:00
Implementation Timeline
We will set up your connectors, design your first use cases and train your team over four weeks, with go-live on day 28.
Investment
Read the whole document (1,413 characters)
Your first-year cost is £28,000, which includes implementation and your annual Starter subscription of £22,000. We bill in advance. The subscription renews annually at the then-current price.
What Happens Next
We would love to discuss your data priorities and timeline. If you would like to move forward, we will issue an order form and MSA.
Unusual terms
Current to 9 Oct 26- Renews at then-current price
- Go-live on day 28