Renewal order form

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Lewis Kerr sent a £22k Starter renewal order form. Diarmuid Kenny asked whether the price holds if more teams join; Lewis said extra users are a separate add-on. No signature is shown.

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As at Fri 9 Oct 2026

Lewis Kerr sent a £22k Starter renewal order form. Diarmuid Kenny asked whether the price holds if more teams join; Lewis said extra users are a separate add-on. No signature is shown.

Ask: Lewis asked for the form to be signed by Wednesday, before the contract end date.

Customer view: Diarmuid did not push back on price but asked about adjustments if more teams come on board, which hints at possible growth.

Next: Lewis closed by asking whether Diarmuid had reviewed the form, and the thread shows no reply or signature.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2026-08-06

Last message2026-08-12

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Lewis Kerr 6 Aug 2026 11:55
to Diarmuid Kenny
Hi Diarmuid, Following our discussion, I've attached the renewal order form covering Starter at £22,000 for the year ahead. Could you review and get that signed by Wednesday? That gives us time to process everything before your contract end date. Kind regards, Lewis
Diarmuid Kenny 7 Aug 2026 08:13
to Lewis Kerr
Lewis, Thanks for sending that over. Just one question: is that price fixed for the full year, or could there be adjustments for any additional users if we bring more teams on board? Cheers, Diarmuid
Lewis Kerr 12 Aug 2026 16:07
to Diarmuid Kenny
Diarmuid, Good question. The £22,000 covers up to 15 licensed users. If you need additional users, we'd handle that as a separate add-on, and I'd be happy to quote that separately if it comes up. The core renewal price of £22,000 stays fixed for the year. Have you had a chance to review the form yet? Kind regards, Lewis

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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