Contract renewal

Email thread

Marcus Bell opened the Starter renewal at £20k ahead of the 30 April 2026 contract end. CFO Clive Wardle agreed to talk, and a call was set for the following Tuesday morning. No price reaction yet.

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What was said

What this says

As at Fri 9 Oct 2026

Marcus Bell opened the Starter renewal at £20k ahead of the 30 April 2026 contract end. CFO Clive Wardle agreed to talk, and a call was set for the following Tuesday morning. No price reaction yet.

Ask: Marcus quoted £20k for Starter again and proposed 30 minutes to run through it.

Customer view: Clive replied within days and agreed to a chat early the next week. He did not comment on the price.

Next: Marcus is to send a calendar invite for Tuesday morning. The evidence does not show the outcome or the contract's v1 or v2 price basis.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages3

First message2026-01-30

Last message2026-02-02

Emailmade from

Messages

Marcus Bell 30 Jan 2026 10:45
to Clive Wardle
Hi Clive, Your Wellbrook contract runs through 30 April 2026, so I wanted to reach out about the renewal. I've pulled the numbers, we're looking at £19,500 for Starter again. Shall we book 30 minutes to run through it? Thanks, Marcus
Clive Wardle 2 Feb 2026 11:50
to Marcus Bell
Marcus, Thanks for reaching out. Yes, let's have a chat about the renewal. Early next week work for you? Clive
Marcus Bell 2 Feb 2026 12:52
to Clive Wardle
Perfect, Clive. I'll send over a calendar invite for Tuesday morning. Thanks, Marcus

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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