BG-Demo Customer Day in London, invitation

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Sofia Marchetti invited Owain Jenkins, Head of IT, to the BG-Demo Customer Day in London on 12 Jun 2025. Logistical invitation, with no customer response in the thread.

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As at Fri 9 Oct 2026

Sofia Marchetti invited Owain Jenkins, Head of IT, to the BG-Demo Customer Day in London on 12 Jun 2025. Logistical invitation, with no customer response in the thread.

Ask: Sofia asked Owain to confirm attendance and said he could bring someone from his team. She framed it around his knowledge of how Penmaen has set up its connected systems.

Customer view: There is no customer response in the thread.

Next: Sofia is to send practical details once Owain confirms. It is a relationship touchpoint with the technical owner of the connectors.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages1

First message2025-05-18

Last message2025-05-18

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Sofia Marchetti 18 May 2025 12:47
to Owain Jenkins
Dear Owain, Apologies for writing on a Sunday. I wanted to get this to you before the week begins. We are holding our BG-Demo Customer Day in London on Thursday 12 June 2025. It is an in-person day for customers to meet our team and each other, and to see how others are running the brain inside their own Snowflake accounts. As Head of IT you will know better than most how Penmaen has set up its connected systems, so I think you would get a lot from the technical conversations, and other customers would learn from your experience too. You are very welcome to bring someone from your team. Could you let me know whether you can make it? I will then send the practical details. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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