Your renewal this September
Email thread Clashmore Recruitment · renewal
Elena gave formal renewal notice on 19 Jun 2026, quoting £22k against the current £19k. Cian O'Leary called it a step up, asked what consultants gain, and wants to discuss the number before signing.
What was said
What this says
As at Fri 9 Oct 2026Elena gave formal renewal notice on 19 Jun 2026, quoting £22k against the current £19k. Cian O'Leary called it a step up, asked what consultants gain, and wants to discuss the number before signing.
Ask: Cian wants the headline benefit of the £22k renewal over the current £19k, and a conversation about the number before anything is signed.
Customer view: He sees the increase as a step up and is pressing on value. Elena offered a usage summary and passed the price discussion to Lewis Kerr.
Next: Lewis contacts Cian directly. The term ends on 17 Sep 2026 and the target for agreement was 24 Aug 2026.
The thread
Updated 9 Oct 26Messages
Elena Novak 19 Jun 2026 15:42Dear Cian, I am writing to give you formal notice that your Starter subscription is due for renewal. The current term ends on 17 Sep 2026. To confirm where things stand: - Your current contracted annual subscription is £18,525, for fifteen users. - The renewal quote is £22,000. - We are aiming to have the renewal agreed by 24 Aug 2026, which leaves comfortable time before the term ends. I have copied Lewis, who looks after the commercial terms and will send the full quote. I will make sure that you also have a short summary of how Clashmore has used the brain over the past year, so you can see what the consultants are getting from it. Please let me know if you would like a call to talk it through. Kind regards, Elena
Cian O'Leary 22 Jun 2026 09:46Elena, Thanks. Give me the headline. £22,000 against £18,525 is a step up. What's in it for the consultants that they don't have now? And I'll want to talk about the number before anything gets signed. Cian- Elena Novak 23 Jun 2026 09:10Dear Cian, Thank you for the quick reply. The headline, to confirm: - You keep the same Starter service: fifteen users, with your CRM, calls and invoices brought together in one place for each client. - The consultants are already using it before client calls, and usage has grown over recent months. I will send the summary this week so you can judge the value for yourself. On the number itself, that is a conversation for Lewis, and he will come to you directly. I have copied him here so he has your note. As agreed, nothing needs signing until you are happy. Kind regards, Elena