Call to talk through terms

Email thread

Lewis Kerr asked Cian O'Leary for thirty minutes on Starter commercial terms. Cian agreed to Friday morning, asked for the headline cost and consultant benefit first, and said he wants to discuss a discount.

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As at Fri 9 Oct 2026

Lewis Kerr asked Cian O'Leary for thirty minutes on Starter commercial terms. Cian agreed to Friday morning, asked for the headline cost and consultant benefit first, and said he wants to discuss a discount.

Ask: Cian wants the cost and what is in it for the consultants before the call. He also wants to talk about a discount.

Customer view: willing to proceed to terms but price-sensitive. The thread does not show a figure or any agreement.

Next: Lewis to send the headline before Friday and prepare for a discount discussion within the first-term limits.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-08-20

Last message2025-08-20

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Messages

Lewis Kerr 20 Aug 2025 13:36
to Cian O'Leary
Hi Cian, Following our last conversation, I'd like to get thirty minutes in the diary to go through the commercial terms for the Starter tier. I'll bring the numbers, co-termed to your renewal date so nothing is out of step, with the VAT position shown on each line. Would tomorrow or Friday suit you? I'll send that over today once you've picked a slot. Kind regards, Lewis
Cian O'Leary 20 Aug 2025 14:24
to Lewis Kerr
Lewis, Friday morning is fine. Give me the headline before then, what's that cost, and what's in it for the consultants? I'll want to talk about a discount as well. Cian

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

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Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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