Order form for signature

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Matteo Ricci sent the Enterprise order form at £155k including implementation. Thomas Schumacher would not sign before procurement confirms and asked for a split. The 17 Apr 2026 target date passed unsigned.

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As at Fri 9 Oct 2026

Matteo Ricci sent the Enterprise order form at £155k including implementation. Thomas Schumacher would not sign before procurement confirms and asked for a split. The 17 Apr 2026 target date passed unsigned.

Ask: Thomas asked in writing how the £155k splits between implementation and subscription.

Customer view: He holds back signature until procurement has confirmed. There is no pushback on the EU data residency commitment in this thread.

Next: Matteo sent a one-page breakdown and is waiting for procurement to finish. The order form was still unsigned when the thread ended.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages3

First message2026-04-15

Last message2026-04-20

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Matteo Ricci 15 Apr 2026 08:50
to Thomas Schumacher
Dear Thomas, Please find the Enterprise order form for signature. The total value of the deal is £155,000, which includes the one-off implementation fee. The EU data residency commitment is set out in the document, as you asked. We are aiming to close on 17 Apr 2026. If your information security and procurement teams need anything further first, please tell me and I will send it in writing. Best regards, Matteo
Thomas Schumacher 15 Apr 2026 09:23
to Matteo Ricci
Matteo, Received. I will not sign before procurement has confirmed. Please send in writing how the £155,000 splits between implementation and subscription. Thomas Schumacher
Matteo Ricci 20 Apr 2026 13:28
to Thomas Schumacher
Dear Thomas, Thank you for your patience. The £155,000 is the total deal value: the one-off implementation fee plus the first annual subscription, both itemised in the order form. I have attached a one-page breakdown for procurement. I would rather you heard it from me that the 17 Apr 2026 date has passed, so there is no pressure on your side. Let me know when procurement has finished and I will make sure the order form is ready for signature. Best regards, Matteo

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